Q.- Do you guarantee plants when you are not doing the maintenance? A. - NO Q.- How do you handle going back on a fix-what-the-client-didn't-like visit? A.- Like it or not we are in a service oriented business . If you want to stay in buisness you must offer excellent customer service. In this instance a return visit to inspect the plants is required. During this visit you will be able to explain your warranty policy, although it sounds like you don't have one so you better get your tail cracking and develop one. ( you should have your policy plainly written on your contract or at the very least on your billing invoice... Live and Learn and be prepared for the next job) One thing that I have learnt over the years in container gardening for clients is that they want immediate gratification. They don't want to wait for a few petunias to grow into the pot over the summer, they want the pots to be GORGEOUS NOW Dammit ! Also, I have witnessed over the years that new gardeners haven't learnt this phenonenom and plant the pots scantily , knowing that in several months the pots will be filled ( if maintained well ) . This is horticulturally responisible on the newbie gardeners end but it does not cut the cheeze for Mrs. Trump . So when you do your pots, cram them full to the brim like you are doing an exhibition garden display. It makes you look good, It makes the client happy. It ensures you job security because by the end of the season that pot is going to be so root bound that the next big seasonal display is ready to be planted. As a gardener you will also be making more money as well. More plant = more mark up = greater profit margin. So go to your clients penthouse, bring a cart full of plants and cram them in like it was your container debut at the Chelsea Flower show AND bring your printed waranty sheet . Word of mouth is going to be your best ongoing job referral. ________________________________________ a sample : Plant warranty If there is a problem , call or e-mail me to describe the plant problem. If I canÂt assist you by phone or e-mail then I will come to the site to diagnose the problem. If upon inspection I find that it is a plant problem originating from the nursery or a transplanting problem I will replace the plant for you and have it replanted at our expense. If I determine it is a plant care problem I will tell you what went wrong and how to prevent it in the future. If you choose to have the plant replaced you will be billed for the time that it takes to go to the nursery, purchase the plant, have it delivered and the planting labor.

If someone just clicks on your name or your profile photo your idea books will be there right underneath the about you section. Also there will be a link for your idea books right underneath your banner. This is what your profile looks like to all of us: Hope this helps.

Gerry- Precisely. And even if Zillow had been in your house, and done an appraisal, it would not be any better than any other appraisal. When I got appraisals from four different realtors on my house, there was a $50K spread, and they all had good reasons for their numbers. The sales price depends on a lot of other things besides the perceived value of the house: the number of competing properties, the time of year, who happens to walk through the door, the color of the powder room, etc. One sees price adjustments on sales listings all the time, and properties whose listings are removed because they simply don't sell. I was half-interested in a house one time, but thought the asking price was too high, and didn't make an offer. However, I kept an eye on it and saw that it didn't sell after 6 months. It was pulled from the listings, and then re-listed at a substantially higher price a month later and was almost immediately sold. Every house is unique and there are so many variables that no entity has a perfect crystal ball. I am always surprised, and amused, when people are upset that a free tool like Zillow, that is trying to present data on every house in the United States, is faulted for not being entirely accurate.

Neighbors I've had planked their vaulted ceiling and then continued the planks horizontally across the wall all the way down the two longest parallel vertical walls to the flooring with really light wood and same light finish for beams -- it looked great. They used the same light finish on the vertical paneling but vertically on the end window wall and same light finish for the window and door trim -- so NO very dark to very light contrast -- which made the end wall visually disappear and permitted the view to be the star. Another house with a vaulted ceiling (but less windows and not a great view) used a lot of light (walls) to dark (trim) contrast and the dark (trim) parts grabbed the visual attention. Prefer to let the view and furnishings/decor claim the attention.