I don't have experience with Crate and Barrel sofas, but I've had a similar experience with a West Elm sofa (didn't hold up that well, cushions got saggy).

If you like modern looking couches, one alternative is Interior Define. They are a web-based company but will send you fabric swatches for free, and have a great return/refund policy (14-day complete refund and free return shipping, plus you can return the couch up to one year after you've bought it even if used, albeit with return shipping at $400 and a 10% restocking fee). I've bought from them and so have a few people I know and have not been disappointed. I got the "Sloan" model and it's held up well over the course of a year. I am in no way affiliated with them -- just a happy customer. It does take a bit from purchase to delivery (about a month and a half if I remember correctly) but there are lots of fabric and color options to choose from and they make it custom for you. Good luck!

Thanks for the info. I like to sit on things before I buy them. I guess I’m old school that way.

I could never buy seating I had not sat on either, how on earth would I know if it is comfortable.

I've not purchased sofas from C&B, but the other pieces we've gotten from them have all be excellent quality.

Most C&B upholstered pieces are manufactured in North Carolina. Be sure and ask. I've had good luck with their furniture, considering the price. OTOH, a friend purchased a sofa and two chairs from West Elm a year ago and it's already showing wear. She's very unhappy with that purchase.

I've had my C&B Davis sectional for about 5 years now, still looks pretty close to brand new. It's in my family room so gets constant use from husband, son and dog. The only pesky thing is I'm constantly fluffing the back cushions so that they all line up perfectly, but I'm a bit OCD :))

We'd buy another one for sure....

Never bought a sofa from C & B but chairs have held up well as have other products from there. I like Room & Board also. I too must sit on furniture before buying.

When in doubt about a couch brand I like to look up used ones on craigslist or facebook. Not foolproof but helps. Another thing to note is different couches use different materials for stuffing (down filled are oh-so-comfy but look "lived in" quickly; foam cores with batting tend to hold shape better, if I remember correctly).

@tgb1 Is this the pepper color? How is the couch holding up now?

Thank you so much! @tgb1

@tgb1 Thank you for your update. I looked but couldn't find David Sectional on the C&B website but Barrett pull up instead. They kinda look similar, but I am not sure.. Do you know if David Sectional is still sold or they could have change the name? I am seriously looking into C&B sectional after having a bad experience with Potter Barn Sofa. I think I would want to care more for the longevity and comfort and it sounds like David Sectional sound too perfect to be true!! Thanks!

Jeannie I just looked on the website- searched for Davis and Barrett came up. It certainly looks the same as mine. I’m guessing either they renamed it or it’s a slightly different couch- you’d have to ask. Good luck in your search:)