Not really a solution, but have you tried emailing the pictures to yourself? That way you will have access to them until you solve the problem.

Yes, I too was going to suggest emailing them. Do you have a photo handling application on your computer that you can transfer from email to it?

Are you connecting via USB cord? Is it connecting properly? I tend to check the obvious first.

Maybe its just a temporary glitch. Have you tried restarting both phone and computer?

My IPhone 6s was doing this I was told to completely turn it off wait about 20 seconds then turn it back on. I could then send photos to facebook and mail. Had to do that perhaps a half dozen times then the problem went away.

for some reason I cannot use mail on my phone so thats not a option either. I really don't want to, too many bells & whistles for me to hear. I guess I am just too OLD SCHOOL. I will try that though. Not a temp glitch, its been going on for over a year. I don't kknow how to reset anything.

Have you tried logging into ebay on your phone and posting your listings from your phone?

I will try that, thanks

JoAnn, can you see your phone in Windows Explorer when you have it connected to your computer via a USB cable? It should show in the list of “drives” in Explorer, under C: and any other drives you might have (CD, dvd, etc).

Sorry i I can do a screenshot because I’m all Mac, and I’m currently on my phone.

The first time I tried to post a picture here in the Houseplants forum it wouldn't work, no matter how hard and how many times I tried. (iPhone 7 plus). They wouldn't upload to my iTunes account or photo file. I checked the settings and found that I had an update ready to install. As soon as I did that, the photos started uploading to the correct files. It happened again a few months ago and after I installed the newest update the problem was solved. Good luck!

I already updated eveything, still nothing.

I was in the verison phone store today and he told me the iphone's have to download pictures to itunes, thats the only way. My grandson was just here, downloaded itunes and there is no place for pictures or camera like the man told me at the store. I am so confused. He did manage to download from my camera SD card and made a folder for it so i can use that. I am still baffled by all of this.

Its so hard when you really have no help close by. Thanks everyone.

I don't use windows exporer, I use chrome. I wish I could find something better.

Does you iPhone have a 'photos' app? All the pictures you take with your phone or 'save' from an email should be in the photo library that you access in the Photos app.

Windows explorer is not Internet Explorer. What version of windows are you running?

To launch windows explorer, follow these instructions: https://m.wikihow.com/Open-Windows-Explorer

When it’s open, you should be able to see your phone (if it’s plugged in)

Here’s a YouTube video that might help. https://m.youtube.com/watch?v=2wURaL2yvpU

If you took the picture with the camera on the phone the picture is stored on your phone.

You can Log into your eBay account and using the browser on your phone or the app if you have one.

Go to the picture on your phone and there should be a share icon, it looks like a sideways V with dots on the ends on Android, on iPhone it looks like a box with an arrow pointing upward out of the box. . Click on the icon and it will show a list of ways to share the pictures. Email, messenger, etc.

I have always preferred to simply remove the memory card from the camera, when using an actual camera, and inserting it into the card reader on the computer. Then accessing directly from the SD card the pictures to download to the computer. It's a simple process.

See if this helps

http://www.dummies.com/consumer-electronics/smartphones/iphone/for-seniors-how-to-share-iphone-6-photos-with-mail-twitter-or-facebook/

Do you have an iCloud account with Apple? That's the first thing you need to set up. Then you need to go to iTunes to sync your phone to the cloud. All of your pictures will be stored on "the cloud". BUT: you have have so much space, if you need more you have to pay for it. Now and then my pictures decide they won't load. I simply go to "the cloud" (www.icloud.com) and individually save my pictures to my hard drive. It takes forever. But you should be able to directly save them as soon as you plug your phone in. Someone up the thread here showed a screen shot how to find your phone when you plug it in.

This is all so confusing, I don't know what I have at this point. My pc is doing some strange things. I just now got Icloud. I also downloaded memories yesterday and I don't even know what that is?? This is just too much info for this old lady :^ ) Thnaks for the help everyone. I wish someone could just sit here beside me and help me figure this out.

No younger family members nearby? How about Apple using neighbors?

Grandson usually helps but hes not a fan of Apple and knows nothing about it. no one else does either.

I feel your pain! You could gather all your courage and go to the apple store. They are pretty helpful if you can tolerate the crowds and noise. what I usually do, and have had great success with - is I'll google my issue/problem. It's amazing how much internet is devoted to dealing with computer issues.

JoAnn, Let's start with this: what version of Windows do you use?

I have windows 10. I think I worked it out between my grandson and icloud. I am good at the moment until my next problem.