Bad granite installation. Help!
We had our granite countertop installed today and the installers hacked away at the sink base cabinets so much so that at the front of the sink there is only about 3/4” of melamine supporting the countertop weight. Our granite came in two pieces and In the middle of the sink is also where the seam is. We are very concerned because the installers cut the base cabinet way more than necessary and there isn’t enough support. One of the installers even said “I wouldn’t lean on it”. Needless to say, we’re very concerned (and have already contacted the company.) Im waiting to hear back from them, but in the meantime, can anyone offer any suggestions to provide more support. It seems crazy to me that
we should be worried about leaning on a countertop, what if I need to lean over the sink to wash dishes or set a heavy pot of water down for a second as I pull it out of the sink?
Comments (8)
PROBeth H. :
6 years agoRelated Discussions
Bad granite install
Comments (4)The second picture doesn't look as bad as the first one. Is it the same seam? It does look like the sealant between the seams is a little too light in color. Is the camera flash making it look light or is that the true color. I have a similar type granite, so just for comparison here is a picture of a seam in my granite....See MoreIs this bad granite installation
Comments (10)As I have written elsewhere, we're seeing a rash of poor counter installations lately. You are getting good advice here. I don't understand why your counter person installed a faucet. Sure, they drill the hole(s), but normally the faucet is installed by a plumber. Also, I do not understand why any glue was in the vicinity of a faucet installation. As for the attorney threat, I wouldn't over worry it. I don't know where you are, but in most places he's have to give an attorney a couple of thousand $$ to even listen to him on a contract matter. Of course, if he has one on retainer (not likely) he probably has to sue a lot, or gets sued a lot!...See MoreNeed help dealing with a bad granite install
Comments (29)Yes, they have already taken the piece back and will reshape the whole thing. There are no seams in this piece. They had actually done a new template and said it would be no problem to position the sink with a 4" set back, but then they twice got in slabs that don't match the rest of the counter. So they've now given the options of having the slabs not match or cutting the existing sink piece to try to get the sink closer (although it still wouldn't be as close as it could be). I'm prepared to push for more options, but I want to know everything wrong with this plan before we talk to them again....See MoreGranite is being installed being installed right now...Problems..help!
Comments (14)Cracks can occur at fissures. And fissures can exist on their own, without cracking. That’s a normal part of stone. Repair of any of that, crack or fissure, is never an issue, unless they lack blending skills. But looking at your pictures a second time, the cooktop cutout has a sharp 90 inside corner. That is prohibited in all stone manufacturing. All inside corners should be radiused, to avoid stressing the stone. That sharp 90 is what caused that to crack. Reinforcement of epoxy will just shift the stress elsewhere. That will crack again, just in a slightly different adjacent spot. They should redo that. https://www.naturalstoneinstitute.org/default/assets/File/consumers/homeownersconsumer_countertop.pdf...See More
chiflipper
6 years ago- PRO
GannonCo
6 years ago User
6 years ago
PROCabinetix, Inc.
6 years agolast modified: 6 years ago
PROJoseph Corlett, LLC
6 years agolast modified: 6 years agoThe pictured wood-shim-and-polyester-over-the-flange method of supporting a sink is a guaranteed failure without additional support. I'm not crazy about the shelf brackets. I'd be a toughie, but you could still get a Hercules Universal Sink Harness (Braxton Bragg) or a Sink Strap (Regent Stone Products) to support the sink. If you did, you could stand in the sink without repairing/replacing the cabinet.
The front rail on frameless cabinets is nearly only decorative in nature; it functions as a doorstop and as a stretcher to keep the cabinet sides apart when the HUSH or Sink Strap try to pull them together. I wouldn't worry about it. When you strap the sink in place, you've turned the sink into a 9" deep stainless steel truss which supports the stone better than any melamine.
I'd make sure they applied a generous bead of silicone between the sink flange and the granite bottom. See if you can slip a thin knife between them, please. A topical bead is useless.
If they can't/won't do a strap, angled aluminum can be fastened below the cut melamine to support the stone:
- PRO
Joseph Corlett, LLC
6 years agolast modified: 6 years ago
User