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tarahlmeyers

unfortunate laminate floor situation!

tarah l meyers
6 years ago

hi! hoping someone can HELP!

we JUST installed laminate floors that are Nuvelle Vienna Oak Mariner. They are a washed oak - unfinished look. We live in South Florida so laminate was recommended and these really looked and felt pretty close to the real deal. They looked GREAT until I had a cleaning crew come in after install to clean before move in....

The head cleaner said they knew how to clean them, but they didn't and her crew used what i am 99.9% was QUICK SHINE and now my brand new floors seem to be ruined along with some of my stone floor and real wood newly refinished staircase. They came back twice to try and clean them and nothing has worked. They are streaky, have wax like dots on them, footprints, seem darker in color and are slick vs the soft unfinished texture they originally where. Now the cleaning company is claiming they didn't do anything to cause this and they are not at fault. They are claiming they used BONA products that were poured into a container that I believe said Quick Shine.


Some pics attached. Can anyone help?!!! Thank you in advance!


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