Delivery messages UPS USPS Fedex
9 years ago
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Beware - Alert on USPS site
Comments (3)I had one of these messages in my spam folder--and I've had the Fedex ones too. I've never clicked on any of them, but I guess if anyone did their computer could be in serious trouble. Val...See MoreBig problems with Fedex shipping
Comments (4)I live out in the sticks, so we order online a lot. Good luck strikes us, & the majority of our orders are delivered by USPS or UPS. We have one specific person who delivers to us from both UPS & regular mail. Has been the same people for almost a decade. They know us & our habits & our home, so they are more than willing to work with us if we have a special request for a delivery (such as, "We're not going to be home at the time of delivery. Can you place the package in such-and-such area so that it is out of the rain, out of view etc"). But every now & then, something get delivered by FedEx. My mail lady runs at a consistent time everyday. Same is said about my UPS guy. He always shows up between 4:00 & 5:00 in the evening. FedEx...FedEx arrives whenever. It is never the same people. 90% of them get scared when they hear our dog barking from inside the house (they can't even see the dog the way my house is designed) that they will either dump the boxes in the yard, nowhere near the front door, or have me come to the truck & collect the packages. The one case that stands out in my mind happened two months ago. I was waiting around the house for FedEx to arrive. Well something urgent came up, & I had to leave the house for a few minutes. When I returned my husband called me asking if the package has arrived. I told him no. No one has shown up & nothing has been left. He said it had been delivered, according to the tracking info. I called FedEx, & they too said the package has been delivered. They said "husband's name" signed for it. He was at work. I was away from the house. No one but the dog & ferrets were at the house. Saving myself a migraine of fighting with them, I got the inkling to scour the yard. About ten minutes later I found the box...completely hidden in the tall grass...on the far side of the house. It was also set on wet ground, so by the time I found it, the bottom of the box was so soggy I couldn't carry the box in. I had to empty it right there. Luckily, everything inside could not be harmed by water. Afterwards I laughed & told my husband they are a few months late on hiding Easter eggs....See MoreMad at Fedex
Comments (11)I'm sorry this happened and left you frustrated; I'm glad your package arrived and you were able to find it. The driver doesn't know what is in your package; they just deliver them. I don't know about Express but Ground drivers are instructed to NOT leave packages on the front porch or any where easily seen from the street. If the package was left at your front door and stolen, then you'd be in a different pickle. You could even leave special instructions to leave it at the front door and they won't. Each driver is responsible for the package and they must pay out of their pocket for mis-delivered packages. During this busy season, some drivers may not be attempting delivery at front doors and going right to the back door instead. Their steps are precious when there are literally hundreds of stops to make in their day. The driver probably did the best they could do to get the package to you in a not-so-visible location. There's no scanner code for "tossed into garden" so delivered to back door made the most sense for the driver to code as delivered and somewhat identify where it was left. UPS and USPS will but will leave stuff at the front door because they have different rules. If you notice news stories about packages being stolen, they are mostly UPS since they leave them at the front door. You can call to complain; that is your right. My suggestion for future deliveries that are important is to request the shipper send with signature required. Then watch the tracking and be home when the site says it's out for delivery. Unless you pay extra for guaranteed delivery time, the delivery time will be determined by the driver's day....See MoreFedex: Poor customer service
Comments (12)I don't know about the changes of the dates being done manually. Anything is possible so I'm not saying it didn't happen, however most likely it was a computer glitch. I can guarantee you they won't find your stuff until it just "shows" up so call the vendor and have a replacement sent. About a year ago, Fedex "lost" my husbands new 400.00 telescope. It was his birthday present and sadly didn't make it on time. Anyway, I just called the vendor and explained what happened, they sent a replacement that day. The guy told me that everything is insured and they would just file a claim with Fedex. As it turned out, a few days after the new one arrived, the neighbor lady came over toting a huge box in her kids wagon. They had delivered it to her by mistake and they found it sitting in their garage. I called the vendor again and they arranged for a call tag to pick it up. Emailing a company has never worked for me, you might have a better outcome if you just call your vendors directly and let them send you a new one. If you want something in writing, confirm the conversation in an email afterwards....See More- 9 years ago
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