We purchased a Samsung French door refrigerator - Model RF24FSEDBSR/AA - in November 2014 (now about 2.75 years old), and have had, along with evidently countless others, problems with the ice maker, which quit working just after the one year warranty period was over ... soft ice cubes, water and crushed ice build-up in the chute, dripping water, and massive ice build-up in the back of the unit that evidently blocked the fan and eventually burned out the motor. The first appliance repair company called would not service a Samsung refrigerator (wonder why); the second came out three times ... went through all of the Samsung "service bulletins" in regard to this issue and eventually said they would not continue trying to fix it and to call Samsung (we paid for one service call with this company, the other two were gratis). Samsung "Support" set up an appointment with one of their locally contracted appliance repair companies - we paid for the service call and their assessment was that we needed a new fan/motor. On the next service call he brought and installed the new part. We paid for the part, something like $140. Shortly after the "repair", the unit again began to fail and we called again (after cleaning out the ice build-up several times). The part was guaranteed for three months, but we did not realize this and called again just after the three month period. The solution - again - to replace the fan/motor in the ice maker. We paid again for the part, and the company kindly did not charge us this time for the service call. Fast forward two months, and the ice maker unit is failing AGAIN - we've melted out the ice build-up two or three times in the last six or seven weeks. Over the last few days, a new issue - the "Twin Cooling" unit in the back of the refrigerator has failed - ice build up in the "Twin Cooling" unit, the fan died, and the refrigerator now keeps a temperature of around 50 degrees. The drawer and the freezer are still maintaining a safe temperature, so we are using those alone while we search for another refrigerator; given that we've paid upwards of $500 for repairs that did not work we are not willing to sink more money into repairs. I've read that they have since improved the ice maker, but have made no move to my knowledge to recall or replace defective models or parts. Needless to say, we are not seeking to replace this refrigerator, or any other appliance, with a Samsung model.

GE makes good units. I have a 24" GMR06AAPBB 6 cubic foot in my outdoor kitchen. That model is no longer avail, but has been running strong for years now.

Call tech support and get the info on the fix. It may be an easy diy repair. Or they may offer a goodwill accommodation. Doesn't cost to try. Mention you're on the Appliance forum about the problem.

GE Appliances sells what is essentially the same 48" refrigerator under three of its brands: GE Profile PSB48YSKSS ($8000) Cafe CSB48YP2NS1 ($8200) Monogram ZISS480DNSS ($10,500)