Bad idea. Multiple compartments in one unit means that none of the media receives optimal backwash flow, media beds lack enough room for proper expansion during backwash, and replacement of one media will require replacement of all of them - typically much sooner than would otherwise be required. Further, the company provides no information about themselves, or specifications for their controller, or their media. No specifications at all. It looks like a Clack controller/valve, which are good, but if they are selling online they are breaking their vendor contract with Clack - they are just as likely to lack integrity dealing with you. After searching, I located another website they own with a bit more information. They claim media lasts forever - this is a blatant lie (2-7 years for the one for which I can see a logo, much less for the 2nd bed, which I suspect is either GAC or silver-impregnated GAC but can't say for certain since they don't publish the necessary information). I would run, not walk, away from it.

What do you think of KDF 55 and 85?

They are both good media when used according to manufacturer specifications, in properly sized equipment, to treat waters they are capable of treating. I can't be more specific without knowing the conditions for which they are being considered for use.

The question is: who has had experience with the pure water appliance system? Anyone can have an opinion pro or con. But, what has your EXPERIENCE been?

@HU-979416888

"Anyone can have an opinion pro or con"

Indeed. But with water filtration, user "EXPERIENCE" is very subjective and overwhelmingly colored by things like marketing and price (someone who pays $ thousands feels like they got a better product).

Users don't have the background to know the filtering technology and certainly don't have the lab resources to do before and after testing.

There are legitimate problems and legitimate solutions, but the bulk of the residential water filtering industry is built on chasing ghosts.

The Pure Water Appliance is the only machine manufactured in America that gives a 10 year no maintenance warranty. That means no filters to change and no required maintenance. I have no idea what machine jake the wonderdog sells but it must be inferior quality and lack our level of service. These companies can't compete so they try smear tactics... Why doesn't your machine last? Why don't you give your customers a no maintenance warranty??? Why don't you guarantee bottle water quality? Is it because you want to rip your customers off with filter changes? Do you still put regular carbon filters on chlorinated water like they did in 1953? Do you still charge for carbon replacements? Do you still put RO units under the sink for the poor customer to have to pay for filter changes? This is 2020 not 1953!!!!

I rest my case 1953 carbon filters... R o systems.... Drinking water only not whole house.... You proved my point exactly ... Thanks Jake. Keep selling them big blue filters. Wake up you have been left behind. This is 2020.

Hi Stan,

I have no idea what you just said - or what your point is... and I'm fairly certain you don't know either.

Nugget Z, I have just built a new barndominium in Whitesboro,TX. Total dissolved solids is 776. Our tankless water heater spews out calcium carbonate crystals that plug our faucet aerators constantly. Saw Purewaterappliance.com Talked with Stan. Seems like a nice guy. I wanted to be able to talk with a satisfied customer, but he said he couldn’t allow that due to safety reasons. The product seems to good to be true. Not sure what to do. Any advice from you or others on this site would be helpful. I’m tired of getting fooled. Thanks

We do not give out our customers personal information. Any company that would give customers names and phone numbers to anyone would be untrustworthy.

Please give us a call and we will be happy to work with you.

How does the pure water appliance compare to Hague Water Max?

Our neighbors installed this unit on their home two years ago and the water companies water quality on lake Livingston is absolutely horrible. our neighbors have the absolute best water now thanks to Stan and this system. We recently drilled a well at our place in Colorado and are buying this system to cure our hard water and high iron water. Haters are going to hate but this system is welll worth buying

Hey Jake maybe I can be a little more clear on the Pure Water Appliance, and a little more helpful as I am more technically involved with the system and its design. First off there is no "magic sauce" or even a one size fits all approach with our unit. The machine is 3 compartmented so we can use a multitude of medias inside of our unit for different purposes. For instance in the state of Texas we use 85 different configurations of medias in this unit depending on the water it will be treating. When you ask what medias we use in the system the answer is quite a few of them. This solely depends on where the machine is going, and what it will have to remove to make drinking water in the whole house. That being said there are instances where the machine will not function 100% and in those instances we either add peripheral equipment to ensure the water quality going into the home. I.E a bad sulfur well, or a high TDS situation, or we simply will decline the use of the Pure Water Appliance. We DO NOT put the unit anywhere it will not function properly. That is why in the 4 years this thread has been operational it has not been flooded with bad reviews, and horror stories. Quite simply put if there is a problem with our unit it is simply fixed at no cost to our customers in any fashion. We actually guarantee our unit for 10 full years, and that covers everything on or in our unit including medias. So if our machine has a failure at 9 years 11 months, lets say either the second compartment, or third and the medias are no longer viable, then we simply replace the unit free of charge. No trip fee and no labor charge at all. Just to be clear the cost of replacing the unit at 9 years 11 months and 30 days is $0.00 usd . There is no company in the United states that can say that at all. Another thing I would like to add is that of course we design each compartment with proper space to expand and clean the medias properly. We actually use some ingenious flow screens that lift the beds evenly allowing us to clean more efficiently with less space. If you can lift a resin bed evenly you can reach your needed expansion in a smaller space. Also we use almost every media there is in the book redox, absorption, Ion exchange, filtration, you name a media that actually does what it is designed to do and we have probably used, or at least tested it's viability for use in our system. The way we build our units is off of proper testing of the water we will be treating, in all cities in Texas it is mandatory that they send water analysis reports to the state twice a year from multiple points of use in their water systems. We simply look at the water analysis reports for the last 20 years, make a projection of how we see the water changing, and design the system to the best of our ability for the next 20 years. We also recommend to our well customers that they have a full analysis done from a third party laboratory so we can build them exactly what they need, we offer our own base line testing, but anytime any one has their own well we always recommend labs off the TCEQ approved testing facilities. Does this machine work in every situation? absolutely not that's why if the machine wont work properly we either give an alternative set up that will take care of our customers problems, or recommend companies in their local area that can take care of them properly. We just design a system as bullet proof as we can, and back it with a non prorated warranty to protect and take care of our customers. No magic, no gimmicks just honest over the phone pricing, and proper service for our people. I'm sure this post wont be sufficient for you as I'm almost convinced you are a competitor hell bent on bashing our company. That is fine we know the warranty we have, we know the service we provide, and we will always take care of our customers, and even take care of customers that have been abandoned by shady inexperienced companies. We have been here for 37 years and will continue to be here for the foreseeable future.

Hello,

Where is this company located?

I have one of their systems. I know nothing about how it works, but I have soft water. I live on San Antonio and hard water is an issue. I wanted to clean the brim tank so I got the manual out for instructions. I will say the information within the Manuel I’d limited. A few searches answer what I needed to know and brought me to this conversation. I installed the system approximately 3 years ago and YES I would recommend.
The Pope