Ditto on the Rate & Review Vendors forum, which is the best place for this, and Jungs has been discussed there. That being said... My family ordered seed from them for many years, with good results. The only problem I have had with them was bulbs; some fairly expensive cannas I ordered from them arrived mostly dead. They only offered me in-store credit as a solution, rather than a refund... wasn't too happy with that, since the cannas were all that I wanted. Ended up just forfeiting what they owed me, and filing a complaint. Their seeds are probably safe, but given their "no refund" policy, I'd avoid their bulbs & nursery stock. Personally, I will never do business with them again.

There is also a Forum here on GW (link below). Unlike GardenWatchDog, you can rate your experience with ebay sellers and post questions & comments regarding companies not appearing on GWD. Some companies that once appeared on GWD, received so many negative comments, that the owners threatened legal action against Daves Garden, unless they were removed. You won't find any of the sleazy companies listed there now, but search engines will list the GW Forums where their names appear. Better yet, if the company is relatively unknown or if you are still unsure about them, open a thread on an appropriate Forum and ask for member's experiences. I am convinced that you will receive honest answers. Rb Here is a link that might be useful: Rate & Review Vendors

Tim Doyle complained that he never received a pop-up greenhouse after ordering it. The company in California that drop ships this item for Educational Science led us to believe that the item was in stock when it was actually back ordered. As soon as we received notice that the item was back ordered and did not drop ship, Tim Doyle was credited back in full and offered a FREE Flowerhouse pop-up greenhouse. We have no record of phone calls or emails from Mr. Tim Doyle. Educational Science has had over three years of documented problems with the MSN server--both in receiving and sending emails and Q-system phone messages delivered via email ( MSN-800-494-2962 Case # 1135555813) and did not receive any BBB or customer complaints via email, fax or mail which resulted in an arbitrary BBB F rating. According to the BBB, any company that does not respond to a customer complaint will receive a F rating. As a matter of fact, our original email edusci@msn stopped working and we had to change our email to educationalscience@msn.com (documented), which further disrupted communication with our customers. MSN is aware of the server issue and has assured us they are working to resolve the issue. Again, the BBB will arbitrarily give a company a F rating if a BBB complaint is not answered. Since responding to the one unanswered complaint our rating with the BBB is now A. Better Business Bureau Start With Trust Serving Greater Houston and South Texas BBB Business Review Reliability Report for Biogentex Laboratories, Inc. Rating: A Ratings Explanation... BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report. Find out more about this business: BBB Accreditation BBB Rating Business Contact & Profile Products & Services Business Management Additional Locations & Phone Numbers Customer Complaint History Government Action(s) Advertising Review BBB Copyright and Reporting Policy BBB Accreditation Back to Top This business is not a BBB Accredited Business. BBB Rating Back to Top Based on BBB files, this business has a BBB Rating of A on a scale from A+ to F. Click here for an explanation of BBB Ratings. Business Contact & Profile Back to Top Business Name: Biogentex Laboratories, Inc. Educational Science Business Address: 610 Clear Creek Avenue, Suite C League City, TX 77573 See the location on a Mapquest Map See the location on a Google Map Original Business Start Date: 12/31/1993 Local Business Start Date: 12/31/1993 Type of Entity: Corporation Incorporated: 1995 in TX Principals: James C. Wiggins, President/CEO Janice Rogers, Administrative Assistant Phone Number: (281) 554-9783 (281) 334-2064 Fax Number: (281) 557-4340 Email Address: jcw_edusci@msn.com BBB Accreditation: This business is not a BBB Accredited Business Type of Business: BIOLOGICAL PRODUCTS Website Address: http://www.educationalscience.com http://www.butterflystores.com http://www.texagenLS.com http://www.ealestra.com Products & Services Back to Top This company specializes in Molecular & Cell Biology Reagents & Kits, Biotech & Life Science Kits & Equipment & Biotech Education Kits & Equipment. Business Management Back to Top Ms. Janice Rogers , Administrative Assistant Mr. James C. Wiggins , President/CEO Additional Locations & Phone Numbers Back to Top 1629 Corniche Street League City , TX 77573 See the location on a Mapquest Map See the location on a Google Map P O Box 747 League City , TX 77574 See the location on a Mapquest Map See the location on a Google Map (281) 554-9783 (760) 203-1100 (800) 832-3596 (281) 557-4340 - Fax Customer Complaint History Back to Top When considering complaint information, please take into account the business's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB processed a total of 8 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 8 complaint(s) closed in the last 36 months, 5 were closed in the last 12 months. These complaints concerned: 1 regarding Customer Services Issues 1 regarding Customer Services Issues 1 regarding Delivery Issues 1 regarding Delivery Issues 1 regarding Product Issues 1 regarding Product Issues 5 regarding Refund Or Exchange Issues 5 regarding Refund Or Exchange Issues These complaints were closed as: 8 Resolved 4 Assumed Resolved 2 Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB. 2 Resolved Janice Educational Science

Direct Gardening is a company that sells things really cheap and they send small, dried up divisions. That being said, I placed one order with them and although I had to coddle and baby everything, they were what I ordered and they did all live. I don't know if I would order from them again.. maybe if they had something I really wanted and I felt like I needed a project plant, then yeah, probably. I think they do actually have a guarantee, but you have to have the original shipping label and you have to return the offensive plant...other companies are so much easier to deal with. I've actually gotten some really strong, healthy and nice plants from Dutch Gardens this year, but they were not daylilies. The Heuchera Obsidian they sent me is huge and gorgeous, better than things available at even the better local nurseries.