Morning all! Fran, I put in a bit more postage than what it was for me to mail my package to you. I don't think that I'll get back what I sent because we have a lot of veggie growers here, BUT if by chanace you dont have enough postage I'd be happy to send more if you need it to get my package back to me. I'm so glad that I bought the veggie seeds, I could almost hear how excited people were when I offered them up for grabs! Thank you to anyone who sent flowers in for me, I assure you that every single seed will find a good home. Lisa

So do you run a home nursery and going to have small, under 5 year old children in your house for decades that are not yours? So possible lawsuit situation, in which case I would just close off the kitchen completely. I seriously doubt there is any difference between an NXR door verse a Verona door. Most people simply make way too big a deal about this oven door temp thing. My guess would be like for about the past 250,000 years of human existence that if the child touches something hot they wont do it again. Also most burns that happen in the kitchen come from hot WATER/Liquids or from an "Open" oven door not the outside of a door. If you think you are going to child proof a kitchen you are dreaming, that would be like child proofing the middle lane of the freeway. Best thing is to keep them OUT of the kitchen altogether. I mean even our 2 year old Chihuahua has a chair that she sits on at the edge of our kitchen so she can see everything we are doing but stay safely out our way so she doesn't get stepped on or something dropped on her etc. Took us about 2 days to train her to go right to her chair and stay there. Lets hope that most children are at least as intelligent as a 2 year old Chihuahua. I was checking ours out last night again, my wife turned on the oven to 400 to preheat it and we went out to pick something up, so when we got back the oven was ready to go to bake some bread to go with the sketti. So it was pre-heating and being used at 400 for about 2 hours. I placed my hand on the glass and it was "warm" at best probably just over body temp so about 100, just below the glass was even cooler, less than body temp. The only parts of the door that were remotely hot was the crack between the door and kick plate and the very top edge of the door both areas are actually hard to reach. The handle was actually room temp at best so around 70ish degrees. I have a feeling that ADCO states this because NXR simply says what the oven door could possibly ever get to if left on 500 or maybe broil for hours on end, it could probably reach 150 on the top edge of the door.

The delayed ignition for the stove-top burners is an easy adjustment. In the vast majority of cases, you simply need to bend the spark igniter back into the proper position. If your range is still under warranty, I would have service technician do it. While not difficult per se, there is a small chance that you could crack the ceramic insulator in the process. Better have somebody else be responsible, if that happens. If it no longer is under warranty, get some locking pliers, grip the top part of the igniter and very gently move it into a better position. This might require some trial and error, but if the burner doesn't ignite within three clicks, you know that you are not done yet. Oh, and if you do break the igniter, don't panic. They are cheap and if you ask nicely,, your dealer (or Bluestar) might just give you a handful of them for free. The biggest pain is unscrewing them from the burner head, if the stove has already been in use for a couple of years. The screw tends to seize up over time (and if it isn't firmly fastened, the igniter won't click at all; so do make sure it has a solid electric connection). Can't really tell you much about the temperature swings for the oven. I don't see those with my oven, and the installer did actually verify the oven's performance with a thermometer. My only comment would be that running the convection fan is likely to reduce uneven temperatures. But the 50-70 incorrect top temperature is easily adjustable. Pull off the oven's control nob. In the center of the axle, you'll find a tiny screw. Turn it adjust the setpoint for the thermostat. Again, this is something the installer really should have verified for you. And once it is set, it shouldn't really need additional adjustments.

My experience: like the above comments from Christine Abuharoon and Michael Green (11 months ago, from 11/28/23) regarding the oven door not fully closing. I purchased a model KRG365-NG. (A 36 Inch Freestanding Professional Gas Range with 4 Dual-Flow Burner System, 5.8 Cu. Ft. Capacity.) Installation date: April 2022. The oven door has been causing issues since nearly the first time it was used. Some of the knobs at the top become extremely hot to the touch (enough that one requires oven mitts to adjust certain knobs while in operation if one isn't excited about a trip to the local ER). Unfortunately, Hestan's service repair technician has attempted to adjust the door but it seems to get misaligned and needs adjustment shortly after or he hasn't actually fixed the problem. (The repair technician: he's really nice, polite, respectful, and sympathetic -- we're on a first-name level of familiarity at this point, nearly on the verge of sharing a beer every second Tuesday!) Regarding warranty service issues: Hestan hasn't been responsive in timely communications (weeks of being ignored or pat emails saying "your request has been transferred to the right dept blah blah" and then crickets...) or been honest regarding honoring their warranty coverage for malfunctioning systems. I have had multiple service requests to fix the oven after it stopped working, always sometime after the oven is used on high heat for several hours. (SHOCK! It's an oven, Watson. How dumb of me to expect it to operate on high.) To put it starkly: That's a non-working oven, folks, for a household that cooks a whole bunch for extended family and friends and hosts on the weekends. Significant levels of creativity and a whole lotta flexibility/patience are required to substitute on-range cooking for oven roasting. The most recent exciting saga has been extended to a 6-week special (grab your popcorn, folks. This one has sequels!) Hestan didn't bother responding to a detailed letter sent to their warranty dept. in October of 2023. Nor to a follow-up letter 2 weeks after it. (This is the third or fourth time, the oven has had the same issue amongst others.) (Another tantalizing exclusive: In the San Francisco Bay Area, home to a population of over 7.5 million humans there is a dearth of authorized service technicians. It takes time for them to be available for repairs; anywhere between two to four weeks. Then when a part needs to be ordered -- many times being a requirement -- add another several weeks to your broken-cooking-appliance-saga aka. buddhist-exercise-in-patience.) My household's experience with Hestan has left us with a bad taste for the company. (And we are really good cooks.) We would not recommend their appliances to others - based on their awesome lack of responsiveness to malfunctioning parts coupled with their lack of honoring warranty assurances (by replacing or exchanging the model) in situations where several service repair visits have occurred -- with no lasting fix. I wish I had known that the ability to endure and practice stoicism is a requirement when purchasing from HESTAN. (Apparently, some products have quality issues -- that's to be expected. What isn't expected is not honoring their part of the warranty agreement. It's a lack of integrity and feels like betrayal. Scheduling repeated service repair visits, [no fault to the repair dudes] I'm assuming, is a deliberate business decision to string along disgruntled consumers until the consumer gets exhausted of keeping up with the whole saga, they get deported, immigrate to Finland, convert to outdoor bonfire cooking, lose their memory, and drag on the non-response company policy till the pesky issue of a valid warranty expires. [pun intended.] Case closed.) Bears repeating: Our model had issues with the oven (whether heating up properly or heating up at all) since a few short weeks after it was first installed by a licensed electrician. As well, the oven door has issues closing fully so as to be flush against the oven cavity interior - to prevent escaping air, uneven baking temperatures, and hot, Hot, HOT, range/ oven control knobs. The gas range, contrastingly, has always worked well, except for one burner whose simmer function has stopped working. I am filing a complaint with the BBB. (I wish I had read their reviews, and had read this thread before choosing this company. It does place the company in an unflattering light). I wonder if the company will magically become more attentive. Also looking at arbitration alternatives (warranty states either JAMS or the American Arbitration Association.) If anyone has gone the arbitration route, please share your experience. I am posting on this most useful thread for other consumers to let them (you) know that if one is dealt a bad hand with an appliance from Hestan, good luck with the fulfillment of the warranty promise. Or with timely service visits. (Easily over a month until the issue is addressed.) If you want to play roll the dice with your appliances worth between $7, ooo - $12,000 plus installation costs, plus purchase of a (useless?) extended warranty, go ahead: Sprint, don't shuffle, to your nearest HESTAN authorized seller.