Pillog this is so helpful! The theramador was so ehh and I dont want to get a SZ. The Miele looked so wonderful, its the first time I have seen an appliance and wanted it on looks alone. Was v bummed to see so so reviews but they were a little older. Miele is offering a 5 year warranty as well but very reassuring to hear your feedback. Going to save your advice on cleaning, supercool etc as well.

I had the same feeling when they showed up in the showroom. They'd barely been out for six months, but the clouds parted and angels sang! Really, I would have been fine with SZ (grew up with them), but at the time they didn't make units that would fit comfortably in the space I had to give them, and I was trying to figure out how to combine different lines or I don't know what when I saw the Mieles.

Remember about reviews that usually they're written by people who have something passionate to say, usually negative, and sometimes by people who've been prompted or bribed to write a review, or who do it for their followers, rather than writing for the people who are interested in buying. I've only written about my appliances here in the GW forum, though have positive things to say about all but my DW (it's only sufficient). Everything has its lemons, as well as the impossible to satisfy detractors. There will always be some dissatisfied reviews. Look in this forum for Rococogurl's Miele over under fridge. As far as I know, she's still happy with hers, too.

BTW, their service is awesome. You call. They explain what's wrong. They send someone if you need it. E.g., the thing about letting the ice accumulate behind the drawer (because it doesn't all fall through the wire into the drawer below). I was getting an error message I couldn't make sense of. I called. The help desk guy explained that it's the pip on the back of the ice tray inside the ice drawer that tells the ice maker that it's there and it's okay to release. He had me look to see that indeed there was a blockage. That wad of accumulated ice cubes prevented the drawer from going all the way back and that pip from engaging. Easy to fix. Took out the drawer and chipped it away carefully. Now I don't let ice floes happen. :) Simple toll free call was all the help it needed. :)

Thanks pllog: its funny how both of us fell in love with the looks of the Miele. Glad others had the same reaction (who knew a refrigerator could do that to us:)

Also really helpful to hear that tech support is strong. this will be my only refrigeration (no backup fridge anywhere) so want something reliable. Just emailed the appliance guy to confirm we are going with Miele!

Mine 36" bottom mount is just about 2 years old. Zero issues. Finalists were this one and SZ. Didn't care for the Thermador finishing though owners here like it a lot. With Miele, the filter needs to be changed every 6 months. It's very easy -- don't jam it in Also dont forget to vacuum the vent under the freezer. They also told me to keep the air intake at the back of the top shelf clear.

Waranty needs to be purchased before the end of the calendar year from the date of purchase. Be sure to register it with them when you get it. That will include DOP. Then you can buy the extended any time before the year ends. Tech support may be able to supply a Promo Code for 10% off that. Or, wait until just before Black Friday and call them and ask for the discount or promo code. They discounted for that day but I had to ask.

Congrats on your decision!

Does anyone know if Miele has plans for a 24 inch freezer like their others? Apparently the current 24 is Liebhor designed and not he same as the others (do door shelves)? Is that how the other sizes were as some point?

I am planning a 36 inch column fridge and 24 freezer. Prefer Miele but don't like that freezer. I'm still a year away from my project so hoping that 24 is temporary filler for a 24 Built and styled like the other sizes.

Would a paneled Thermador 24 look like a match to the Miele fridge? Or go to 30/30 like the original poster but I think I could use the fridge bigger, I have a garage freezer but don't want to go as skinny as the 18 inch. 24 seems the right size for me.

Or I might go sub zero as I also like their over under all fridge (all fridge but with 2 separate drawers at the bottom). I currently have produce in undercounter refrigerator drawers and like the one step pull out access. But I'm more of a Miele fan. Had a subzero in my old house and knew my repair man a bit too well. But that Miele 24 freezer is a problem and I would love if Miele did the separate drawers on the bottom style for the fridge.

A paneled Therm. should match, or close enough not to matter, since they're the same exterior boxes. I think even a SubZero integrated would match the Miele well enough if your cabinetmaker can put equal lengths on the panels, and it's very different. I'm not aware of the 24" Miele you're talking about.

Just went to finalize appliances today and he was not aware of any 24inch Miele (other than the current Liebherr). I really wish they had this as we are going with a 30 column while 24 seems to be the ideal size for us.

An FYI, Miele does have a 24" refrigerator/freezer. They call this "new" and the name is "PerfectCool Series."

Not clear to me this is what is referred to above as the current Liebherr. Here's the link in any case:

http://www.mieleusa.com/Product/Details/1191

The Perfect Cool series doesn't match with the Mater Cool. They are shorter amount other difference (70 inches tall vs 83-85). I was looking for a 24 inch freezer to go with the Master Cool 36 in refrigerator. The perfect cool are made my Leiber (confirmed to me in a Miele showroom). The Master Cool are the ones with the same box as Thermador/Gagg.

I had heard, and did call Miele today to confirm, that the Miele Master Cool refrigerator would match up with the Thermador units (boxes are the same as we have heard) but I also confirmed that they can go side by side and the kit that connects them (without adding a box in the middle) works fine with mixing Thermador/Miele.

I am still hoping that Miele might come out with a Master Cool series 24 inch freezer.

Miele has no plans in the near term for a 24" freezer to my knowledge. I'm not sure why but they just felt that wouldn't be enough sales. You can definitely mate the Thermador and Gaggenau to it without issue, I have seen it done on a few occassions.

Just wanted to report back: we briefly discussed getting the Miele 36 refrigerator and the Thermador freezer but the salesman talked us out of it as they would not look good together.

We ended up getting both Miele refrigerator and freezer: very excited about this!

Congrats yosemite. You will not be disappointed!

I prefer Thermador because the refrigerator door has space for a gallon milk. The door shelves are wider than on the Miele and has one more shelf. I’m planning to buy a Thermador 36” refrigerator and 24” Freezer.