Oh no! I would not be happy with those seams either. The color is way off.

Not good :(

Ugh! I am so disappointed and unsure what to do.

Contact everyone involved. Send them the pictures, tell them this isn't acceptable.
I think it needs to be re-done.

Have you paid them? It's not a huge deal to redo a seam. They need to go with a different color. As far as the tiny little piece they put in the corner… It looks like they cut the marble a little short & filled the gap with a tiny little piece. It's not ideal, but they could at least make it look a little better than it does now.

Agree that the seams should not look so rough. Can you provide the type of marble you used? There was a recent thread where a homeowner had similar problems with his seams.

It is Danby marble. I have paid him half. The place where the marble meets the wall was def cut short and that was what he did to remedy the situation after we asked for it to be fixed. Good to know seams can be fixed.

Is it Mountain White Danby? That was the same marble the other poster had a problem with. It appears to be more crumbly than other marbles and requires a very sharp blade to be cut properly.

Edit to add the recent thread about seams:

http://ths.gardenweb.com/discussions/3714654/marble-install-is-this-within-the-margin-of-error?n=40

I think Huango had similar seam troubles as well with her Danby.

perhaps you can use those threads to show that this is a known issue and it can help you persuade them to fix it if you aren't getting an adequate response.

Wow! Thank you for posting the link. I wonder if the owner ended up eating the cost of the marble or was refunded. I have not even posted my bathroom yet...def some issues. The marble is Eureka Danby. All the Danby I saw-Eureka/Imperial/Mountai all had a similar make up.

I just had Eureka installed yesterday and did not have any issues (mine was a small project with no seams that did not join the wall so the risk of problems was much lower). My guess would be that the fabricator's cutting implement was dull because the edges of the stone look uneven and a bit rough. Then there is the issue of the color of the seam adhesive.

For some reason, I thought the home owner in the other thread did not pay to replace, but I do not have any information other than what is available in the thread so I may be remembering wrong.

In the event you do get a fix, I would also mention that the match up of the counters in the second picture is not very good. I know that can sometimes be hard to avoid depending on how much stone there is to work with, but if you are getting a fix you should address all of the issues.

What is the first picture? A countertop short of a wall with a piece seamed on?

It's the fabricator/installer, not the Danby. I have Imperial Danby & numerous others on GW have Danby without the seam issues you have. I would also not accept the match up in the second pic unless you didn't purchase enough marble to avoid that mismatch. Were you involved in the templating? The poster that had his slabs replaced did not pay for the replacement & used a different fabricator the second time around. He didn't indicate if it was a GC or KD that interceded for him.

Best of luck getting this resolved. Give them a shot at fixing it but they may not have the expertise to do it right. Do not give this installer any more money, until you are satisfied.

I'm also curious about that 1st picture?

In the second picture not only is it the seam, but the smaller piece does not "flow" with the larger piece.

Sorry to hijack, but Joe: if this were the case, is this not considered an appropriate fix? We have a 5' length in front of our kitchen window where the piece ran short ~ 1/4 to 1/2" short, and they glued a sliver in.

Is your sliver as obvious as the one shown?

It is a sliver on the first pic. When I lowered the bar/pass through to counter height I ate up some of my marble and we didn't want to buy another slab. I was lead to believe it would be smaller-closer to an inch and almost be hidden under the window. Thank you all for your input! I was being made to believe I was picky!

Errant: It's not great, but definitely visible. And only now am I taking a close look: they didn't even fill the seam thoroughly (see the black voids?).

hhrj: At the very least, they should have been able to more closely match the fill material to your stone.

Oh wait-those pics are from a different kitchen....or are you showing me another example?

"Sorry to hijack, but Joe: if this were the case, is this not considered an appropriate fix? We have a 5' length in front of our kitchen window where the piece ran short ~ 1/4 to 1/2" short, and they glued a sliver in."

An "appropriate fix" is one the customer accepts. I've found acceptance is in direct inverse proportion to the perpetrator. Bad fab/install=customer acceptance high; fix chip by husband before wife sees it=customer acceptance low.

You never let a customer see your screw ups. I would have taken that top back to the shop for an inconspicuous fix. Like an animal cruelty video, you can never "unsee" something, so it's best for all if they never see it at all.

hhrj: sorry 'bout that. It's my kitchen window, and I was replying to errant's question regarding whether my sliver was as obvious as yours.

Thanks, Joe -- there are a number of things I can't unsee, at this point, and it's been one compromise after another. The owner made it sound like ripping the tops after they'd been glued down wasn't going to happen. I was too distracted by the 5/8" gap to the right of the window (and forward, in the backsplash area) to notice the seam in my sliver. ;) Fatigue has set in, and I believe the owner is really trying to make it all right...just picking my battles at this point.

No worries! Sorry you are having issues too!

Ugh, that's horrible. I'd be livid, and you're right to complain.

Don't complain. I'll bounce on my back feet with my tongue hanging out like a circus dog to collect. Make him do the same.