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Quartzmaster experience?

8 years ago

last modified: 8 years ago

We are debating on a color of countertop that Quartzmaster offers, but are a little leary since we haven't heard much about the quality or customer service with QM products. Can anyone share experience with that?

Featured Answer

Lily Spider

8 years ago

Maybe you can get some feedback from this thread.

http://ths.gardenweb.com/discussions/2506866/quartz-masters-calacutta-quartz?n=88

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Comments (6)

katieleabrown86
8 years ago
I am about to order Quartzmasters as well so I am quite curious. Which one are you considering? I have a sample of the Organic White that I have tried to stain and so far it has come through with no problems. I verified that they use the same Breton technology that the other main namebrand quartz companies use so I am hoping for the best.
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If you haven't already, I suggest posting this on the "Discussions" side of Kitchens. This is the "Gallery" side that's more for finished kitchens and the like. The Discussions side of Kitchens is for on-topic discussions concerning kitchen remodels. You will most likely get many more responses over there. Good luck!
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I find it interesting that in an earlier comment it was mentioned that the slabs are stored outside. However immediately below is an answer from QM about whether their quartz can be used outside. I don't believe 93% quartz and 7% resin is the amount used in Breton technology. When I spoke to another company which makes quartz in China, I was told that they use the Samsung method and that it is not heated to the high degree that the Breton technology uses. I chose not to purchase the quartz made in China. Can Quartz Master be used outdoors? Please note that outdoor use of our products is not covered by our Lifetime Warranty. Quartz Master’s products have not been tested under prolonged exposure to UV rays. Unfortunately, installing our products outdoors will render our Lifetime Warranty null and void.
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I think my kitchen’s huge size contributed to that feeling but i think that styling can definitely help (adding in wood elements on the counters or baskets or things with texture). I also think brass helps. I love my pendants and wonder if I had done brass hardware if that would have been a good idea for adding more warmth or if it would have been too much brass and too trendy. Definitely backsplash could change things up too. I hesitated to use real marble in the backsplash worrying that it would make the quartz look too fake. But I have since seen many people pair marble with quartz and i think it looks great. I think using smaller scale marble pieces can help also. Part of what made it feel stark was just getting used to it being white too since it used to all be dark. Good luck!
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freyguyz
Original Author
8 years ago
Katie- I know many have considered the whites for marble look-alikes... I thought they were beautiful in person! We are actually looking at the Nero Marquina, which is black with white veining. I made some phone calls today and was told the same thing about the Breton technology. Good luck... you'll have to let me know how you make out! :)

Lily- thanks so much! I was literally just reading that!! Was hoping maybe Longislandmomoftwo would chime in here with her experience! :)
Lily Spider
8 years ago
If she has messaging enabled (and you do too) you can send her a private message . She might not visit the site anymore.
katieleabrown86
8 years ago
Freyguyz thanks for the encouragement! I drove three hours to be able to see a slab in person just before thanksgiving and remember loving it and I love my sample but now weeks later I find myself second guessing everything! It's so terrifying to spend so much money on a countertop I was only able to see once in a warehouse and remember liking. Fingers crossed!!! I am hoping that the fact that the slabs keep going out of stock and I can't get them for another 5 weeks is a good sign that it's as pretty as I remember! And black with white veining sounds gorgeous by the way!!!
freyguyz
Original Author
8 years ago
It's so hard when the process takes so long and you have all this time to second guess! I'm sure if you stick with your gut, it will turn out beautifully! :)
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