I recently purchased the EI23BC30KS. It is really a beautiful fridge aesthetically and I found the interior fit and finish to be excellent.

Unfortunately, though, it's been an awful experience. The compressor was SO LOUD it kept me up all night from across the house and caused ringing in my ears 24/7. I actually had to unplug it after a few days because I couldn't take it. I know fridges are all loud these days, but this was insanely loud and very high-pitched. I am not highly sensitive to noise. Also, the temp was off a few degrees and the gasket around the freezer had considerable condensation on it that would pool so badly it almost ran down the sides of the freezer door. To top it off, the hardware inside the freezer was already starting to rust!

They replaced the compressor and gasket. The fridge was still loud, but tolerable. The new freezer gasket still had significant condensation on it that began within 24 hours of it reaching temp. Finally, after 5 or 6 service visits over 2.5 months and dozens of emails between the vendor and I, they delivered a brand new model of the same fridge.

The new fridge unfortunately had the SAME issue with the freezer gasket and is off by at least 5 degrees. I'm using 4 different fridge thermometers to test. I have the fridge set on 34 which is keeping it just under 40 degrees. The freezer is set on zero and registering at -10.

The model in the vignette at the store where I purchased the fridge wasn't plugged in, so after all this I went to another one of their locations to look at the Electrolux display there. It was one of the higher end models (possibly the one you are looking at). Shockingly, that fridge also had condensation on the gasket and it looked all moldy!! See photos. Yes, these photos are actually of an Electrolux on display right next to Viking's, Miele's and Sub-Zero's!!! In addition, there was terrible rust on the hardware in the freezer on this one too.

So, while it's true you will read bad reviews on any appliance, based on my experience, I'm afraid that Electrolux has a real problem with these gaskets and freezer hardware. Not to mention the 2 that I've received can't keep an accurate temp as delivered. Sure, it could be a coincidence, but after the 2nd fridge I received had gasket issues and then I saw the floor model, I jumped shipped and bought a GE Cafe french door and matching range. Crossing fingers that it's better. I didn't like the inside of the GE nearly as much, but am hoping it will be a better choice over the long run. Now, I have to go back to the vendor and fight for them to return the Electrolux. On another note, I have talked to many repair people since this ordeal started and they have all recommended GE over Electrolux/Frigidaire.

I'm finding purchasing appliances to be very frustrating because it's such a crap shoot it seems. Should be a fun, exciting purchase given how much they cost!!

Wish I had a better report for you. Good luck! With LG and Kenmore, I would just make sure you check who is actually making the model you are looking at to assist with your decision.

Not all fridges are loud these days at least. My LG is very quiet. One cannot hear it most of time even in the kitchen. No condensation or rust either during the one and half year's ownership so far.

ladydub, thank you so much for taking the time to write about your experience. It is sobering. What I have learned as much as anything is that horror stories abound with appliances these days. While we love the features they offer, they are full of glitches. The store I have been dealing with the most says to avoid LG at all costs, yet LG seems to be a popular choice with many people. I was hoping Electrolux was the best overall, but your story gives one pause, for sure. I will keep looking. I still love the Electrolux, and it will fit our space, which is pretty important. Our cabinet is 70 1/4" tall, and we have a TV sitting in the space above it, so raising it would be tricky. So many counter depth models are a couple of inches too high unfortunately. My best research may be in who is the best dealer to work with, and how much support they will offer if I have problems.

eshmh, thank you for your thoughts, too. Our kitchen is open to other rooms, so the noise factor is important. Glad to hear you are happy with your choice!

Don't have any extra information to add regarding the specific refrigerators, but just wanted to answer the question about listening to your heart or your head. Listen to both! Don't let yourself be lead astray by your heart and end up with a big regret, but also don't settle for the most practical choice that doesn't fulfill most of your wishes.