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Samsung French door glass shelf shattered

8 years ago

Was in my kitchen, heard a crash, thought alot of ice had dispensed into holder, opened door to find glass all over. The top right shelf had shattered. nothing heavy was on top, only a few plastic tupperware containers. Took awhile to clean up. Called Samsung support and they were extremely nice and helpful. Support said they have never heard this happening although she said a crack can occur and over time spread and shatter. They are sending a replacement shelf. Fridge is only about a year old.

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nosoccermom

8 years ago

last modified: 8 years ago

Yeah, right. Google "fridge shelf exploded". I'm just so glad you were not hurt.

http://ths.gardenweb.com/discussions/2665259/ge-tempered-fridge-glass-shelf-explosion

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Comments (8)

dcward89
8 years ago
OMG...thank God it happened when the door was closed and no one was rooting around in there. I have read several stories of this happening...crazy!
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As I mentioned previously we have the Samsung with the ice/water dispenser in the door. Had it in our previous fridge and never had a repair in the 10+ years we owned it. With this new Samsung we have only had water drips down the door a couple times in the past 15 months. The key is to train family members to wait a second or two before removing the glass after stopping the water flow so that the last drops of water go in the glass. I did forget to mention in my previous response that when ice is made and drops into the storage bucket it makes a fair amount of noise. After a short while it just became another household noise that we barely notice. Guests will exclaim, "what was that?" but we just pretend we don't know what they are talking about. Try to make them think they are having an auditory hallucination! Even with the noisy ice dropping, we still like the ice and water in the door.
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stevecampos1960
4 years ago
My glass refrigerator shelf exploded in my hands yesterday. About to clean my new Samsung refrigerator glass shelf for the first time, I was holding the glass with both hands, and had momentarily placed one edge on the counter and about to remove something from the kitchen sink. As I lifted it about an inch off the counter to adjust it in my hands it literally EXPLODED in my hands without any good reason for it to explode. Glass went everywhere, in about a 25’ diameter. My daughter, standing next to me, had a couple of cuts on her leg. It took a couple of hours cleaning up the tiny shards of glass, including getting the glass out of the pea salad my daughter was making.
wiscokid
4 years ago
Please tell me you didn’t serve the salad?!?!
karenemily
last year
I had the exact same experience with my Samsung refrigerator. The glass refrigerator shelf just shattered in my hands!
millworkman
last year
Any tempered glass "can" shatter. Typically tempered glass will have either a minor imperfection or the glass edge was chipped or sometimes even just a deep scratch and at some point when it is flexed the right way it will just pop.
karenemily
last year
millworkman then I would say it is a design flaw.
wiscokid
last year
last modified: last year
Tempered glass is designed to do that so that it doesn't break and slice your hand open. Sometimes it happens if you try to flex it too much - it does not flex as much as "regular" glass. Annoying? yes. Startling? yes. Better alternative to needing stitches or hand surgery? Yes.

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