Wolf Lawsuit filed July 9, 2015 regarding Blue Porcelain Chipping
permag
8 years ago
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kalapointer
6 years agob17nav
6 years agoRelated Discussions
Wolf dual fuel DF366 enamel failure What to do?
Comments (90)I thought I was alone in this experience. I had a jenn-air downdraft for 30 years with no functional trouble whatsoever. If only they had made the downdraft cavity of stainless steel so it could have been cleaned more easily, I would have bought another one. But I had my eye on the Wolf for so long... The first oven cavity had significant crazing, and Wolf eventually replaced the cavity. Then, it happened again and they replaced the stove. That was a couple of years ago. I don’t use the oven cleaning function that often; generally it says fairly clean with a good wipe down. But a few days ago, I ran the self clean, and danged if it isn’t happening again. This time I searched and found the class action suit. It is beyond unacceptable to spend that amount of money and have this extent of structural problems....See MoreThermador vs SubZero/Wolf appliances?
Comments (48)"In regards to the screenshot you put to kalapointers post, she states she's been dealing with repairs for 7 years, but the M Series ovens were only released 4 years years ago. So not sure whats up " Kalapointer's post answers M111675's question, "Do you think it's still a problem on the Wolf M Professional convection oven? I understand it may be easier to fix, but does the problem still occur? " In Kalapointer's oven saga, it was at some point replaced with an M which they report here has chipped. "Well, I have waited since February 8th to have my M Pro double oven repaired. The enamel on the bottom of the oven was chipping and crazing." " Should an oven be able to handle self-cleaning mode, yes. But I can tell you from my experience many people have problems with their units after they've run self-cleaning mode (and this is across the board for modern brands), likely due to all the new microchips and electronics we use in modern ovens these days." Whether it is electronics or the blue enamel, if it doesn't work, don't promote it as a benefit and take it off until you get something that does work. "Coincidentally enough, I've never had a customer that experienced this chipping issue on Wolf ovens and I do sell quite a few. So I've not seen how it might arise yet the the real world. Doesn't mean it hasn't happened to these customers." No one knows how many have this problem except Wolf. From this forum, we know it has been ongoing for 10 years and some posters have had as many as 3 go bad not to mention one of the lawsuits mentioned a multiplicity of failures for one family. They were also talked into spending more money with Wolf to upgrade with the idea it would not occur and it still chipped. That has happened on this forum too. I feel if Wolf was sincere and it was truly a rare occurrence, they would upgrade the appliance at no additional cost for the inconvenience it causes and in at least one case someone cut their hand on the shards. It is also not just a cosmetic issue as they try to say. Rita" Seriously, who cares what color the interior of an oven is? " This^^^^^^^...See MoreKitchenAid oven; Is there really an issue with peeling enamel??
Comments (51)We purchased the newest models of 5 matching KitchenAid appliances in 2018 for our kitchen redo. I just wiped the bottoms of my ovens (blue) and found blue peelings all over the rag. Then looked in the bottom oven and I see large areas that actually looked like they've been gouged out where the blue paint is missing......Haven't found any in our food because I think it's from the bottom of the ovens only but will have to keep a close eye on it. These ovens say bake up to 500 degrees. I've used the oven clean feature twice and regularly bake bread at 450 degrees. I don't know why these ovens can't handle the heat. Never has this happened with any oven ever owned before. Sad, but true, they don't make things like they used to - we live in a throw away society - but, although sometimes some improvements are good ones, there shouldn't be anything like this happening with all the R&D that goes on and the higher prices consumers pay. What are people getting paid for? Probably won't purchase KitchenAid oven in the future and just hoping nothing else goes wrong and the paint chipped areas don't cause baking issues. For goodness sake, a black kettle grill lasted longer than this....See MoreWolf 60” Range - is blue interior still chipping?
Comments (9)I have no idea but I will say a 60” range is not even needed in a commercial kitchen . The venting alone will not only cost a small fortune but the noise will make you crazy. There are changes you need to make to have a gas range work on propane and some people notice a difference in the power of the burners with propane. I would never spend the money on a griddle since what is the purpose of infrared any griddle placed over a gas or propane burner is infrared and I have one that cost $35 twenty years ago straddles 2 gas burners and gets put away when not needed, makes awesome pancakes, grilled cheese all the stuff you use a griddle for. I run a catering biz with a 36” all gas range and BTW no peeling inside the oven either....See MoreMistman
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