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nancy_adamopoulos

Hw cycling in shower. 4 plumbers, no solutions. Help!!

We have 2 Rinnai tankless hw heaters. We are on well water and have a Grundfos constant pressure pump. When our house was built , both tankless heaters were at one end of the house in the basement side opposite our master bath. We decided to finish the basement and it was suggested to move one of the heaters to the other side of the basement(closer to our well pump and master bath) so we can get HW faster in the master bath.

So, 1 tankless was moved and it supplies the master bath on the 2nd floor and the guest bath on the first floor. The other tankless takes care of the rest of the house.

Since the tankless was moved, we noticed that the water coming out of the Moen shower in the Master bath has been cycling scalding hot and lukewarm every 20-30 seconds. We've had 4 plumbers come out and no one has found a solution.

Here is what we do know.

1. With the tankless set at 120. The hw cycles between 113-125 every 20 seconds or so in the main shower with the showerhead(no flow restrictor) and with the showerhead off

2. Interestingly, in the same shower, there is a Moen handheld shower on its own valve/controller that does not have this problem. And if you turn it on at the same time as the main shower. The temp fluctuations go away in the main shower.

3. The Moen Positemp cartridge was replaced twice in the main shower with no improvement. They even changed the cartridge in the handheld shower in case cold water was bleeding from that valve to the main shower with no improvement.

4. The problem exists in the first floor guest shower when the low flow shower head was removed or replaced with a shower head with the flow restrictor removed.

5. The jacuzzi tub in the master bath does not have this problem.

6. The sink temps in the bathroom were measured by 3 different plumbers. The one that measured the temps at the hw output line at the tankless(some sort of clamp over the metal pipe) didn't find much variation at the sink. The other 2 used thermometers in the actual water flow and seemed to think there was some temp cycling at the sink.

7. If you replace the main shower head(no water restrictor) with one with a restrictor. The cycling is less pronounced, it fluctuates by a few degrees only and in longer cycles. The water pressure from that shower however is not acceptable for my DH. He feels that replacing the showerhead with one that lessened the flow just covers up the problem but does not solve it.

8. The tankless heater has been checked out for error messages problems and is in proper working order.

9. This problem did not exist for 7.5 years when the tankless was in the farther location.

10. The new gas line to the tankless was also checked out and does have adequate pressure/supply to the tankless.

11. The rerouted pipes in the basement were checked it by all the plumbers and no problems were noted.

Any thoughts? One plumber thought it was related to the cycling pressure drops at the constant pressure pump when the flow rate is high. But this does not explain why the problem goes away when the handheld shower is on at the same time as the main shower (seems like it would be even more flow).

Thanks in advance!!

Nancy

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