Mike Smith the underside was not different from the USA made product to the China made, it was different only on one box of the USA made product. The LOWES floor sales/installers said they had never seen that type of underside before, we couldn't find another box with it either. Same box, numbers, everything but different product.

I returned the China made product and got boxes that were only manufactured in the USA. These did snap in but do not lock in, you can pull them apart with little force, that should not be. On previous floors I have installed once I locked the planks together you could hold them up and they would stay together. These do not do that, so while snapping other pieces together some would move and required rework.

I will try again with the picture, yes seems to be easy but mine would not load up, dont know why.

So are you asking out of curiosity or are you questioning me?

China made vs USA made. Same product but will not match

Chance, I am planning to order Smartcore Travertine this week. So I am curious regarding the install issues (specially the locking part) and a bit surprised that no one else has had this problem..

Mike I would highly suggest you steer away from the stuff I used. While I was at Lowes the salesman showed me a new style they are already stocking to replace what I used. The manufacturer recognizes there is a problem. Wish I had more photos to show you. I do have one spot on my floor where you can see that the floor did not lock in, however it can be interpreted as not being installed correct. I should have taken photos of the different backing, at the time I just wanted what I needed to finish my floor.

My floor did come out great but only after having to fight with it and many trips to the store to bring and pickup product. I purchased my floor from the Lowesn Slidell on Natchez drive, I'd suggest you call there and see what they say regarding the flooring. Good luck on your floor.

Mike I was just speaking with my brother, there were two other issues I forgot to mention. The ends of some were cut at a slight angle so they wouldn't go together without pulling the middle apart. Also we found about a box worth that was bowed in the middle. There were so many issues...

Hello Nancy and Karen, I figured out the left to right install reason. The way the Travertine Tile is designed, it has the male groove on top and left side and female groove on right and bottom. If I reverse the tile, it will make the install very difficult. I have attached a pic for reference.

Hello Karen, what brand extra underlayment do you recommend or just use plastic moisture barrier ?

Mike, in case Karen doesn't respond. Most LVP has restrictions on how much underlayment you can use. Too thick/too cushy and you risk damage and separation of the locking mechanism. Most places that sell flooring have special underlayment specifically for LVP. If the LVP already has underlayment attached, you might not be able to use any additional.

And most but not all require moisture barrier over concrete slab or crawlspaces.....your underlayment may or may not count as a moisture barrier.

Hello. I am deciding between basic smartcore product (without padding) and the ultra product for a second story condo. We want to prevent noise from protruding down to the condo owner below. Should I buy the basic entry level smartcore product with good padding like easygo, to ensure a good sound barrier or will i be fine with no underlayment/Ultra product? Which is better? The floor is concrete yes concrete on second floor. I assume I dont need a moister/vapor barrier either. I hear good things about ultra, but dont know if its quiet enough. Could I add additional underlayment to Ultra? When we pulled back the carpet, we found and inch of some type of floor leveler applied to the top of the concrete, its sandy and when you walk on it dust comes up..its awfull mess.. It came up in one place as shown in pic..the floor is level but has dirt or sandy touch to it. It appears the nieghbors below can hear us walking once we tore the carpet out.. So back to my questions, basic with good underlayment, ultra by itself or ultra with extra underlayment? I dont see any reviews on the entry level smartcore without padding..it looks the same as ULTRA in terms of wear layer and core without the padding. Oh, yes
Since this is concrete on second floor with no moisture, only sandy dust, do I need underlayment regardless? Please help!!!

When we were selecting our LVP for out 2nd level condo we couldn't find pictures of the floor color we were going with, so I am posting it here for others that may want to see the Lowes Smartcore Ultra Brunswick Maple color.

Looking at the Smartcore Naturals, specifically the Rivers Edge Oak. i have not read any of the above specifically regarding that product. I am wondering if the real wood veneer layer holds up with no splitting or cracking.

Has any one had experience with the SmartCore Naturals? I’m looking at the Rivers Edge. Wondering if the real wood veneer holds up to splitting and cracking.

I have been looking for reviews and firsthand experience with the Smartcore Natural products, also, but it is so new that there is no info out there yet. I wish it had even a little sheen but the Maple seems to be pretty matte, which is trendy now, but to me it looks like I'm putting unfinished lumber on the floor. Just not my taste.

I did soak the sample piece in a bowl of water for 36 hours and then dried it out. The only way you would know is if you looked at it when wet-a little water seeped into the wood pores a few millimeters up the cut edges. After drying a few hours, you'd never know. It didn't swell or discolor-it just dried out and looked the same! If you read the install instructions, it does say to use silicone caulk around the perimeter in tropical locations (as in Florida where I am) .

A few more pictures of the brunswick maple for those that want to know what it looks like. Project done.

Thanks for posting your pics. I’m considering Brunswick Maple.

We have small rental houses. When a tenant moves, out with all carpet. We do the entire house in Brunswick Maple. Next vacancy -Brunswick maple. Absolutely love it. Have three houses left with carpet

Looking for reviews of The Smart core NATURALS. I want to know if the wood veneer and finish hold up. Thanks

Csunbean, you might want to start a new discussion/thread because that's a totally different type of product. Your question will get more attention if it's on it's own.....

Help! I purchased the Smartcore pro gardena marble.....and cannot get the planks to lock. What is the trick? I've bebbeen through 2 boxes and they don'don't lock and break.....not my first floor either.

If you've installed click flooring before, you know to clean out the tongue and groove to remove any dust or bits left over from cutting?

Can you get them to lock if you try just two pieces on a table top? If not, it may be a defective lot.

This was a review on Lowes.com, in case your issue is the end joints:

As a flooring installer with almost 30 years experience I know what I'm talking about. This is a very fine quality floor and I highly recommend it. As you can see in the reviews almost all of the bad reviews are because of difficulty snapping the flooring together. The designee of the Smartcore Pro is a little different from the Ultra or the Standard Smartcore. We had a customer call and say that his installer could not get the end joints to snap together. The end joints simply overlap and are tapped into place with a Dead blow hammer. Buy the black plastic dead blow hammer that is available at Lowe's I did a practice floor with a rubber mallet and it did not work. The rubber is too soft and absorbs the blow . With the dead blow hammer the end joints snapped right together with no problem.

We are using Smartcore Ultra in Blue Ridge Pine and having nothing but major issues. Have talked with Lowes and the manufacturer. We like another man that posted have some made in China (has a halograff symbol on the box) and some from the US. 77 boxes and 41 to 36! We measured height and seems to be the same. It just does not seem to want to marry together right. Too many gaps no matter how hard you pound it. It does say to use a rubber mallet and not a dead hammer. Husband jas messed with it since Dec. and not getting anywhere with it other than redoing, redoing, redoing, redoing! Still have the WHOLE house to go! Pics show gaps. Looking at large area, not close up, then it looks ok. It isn't ok! We purchased ours at Lowes in Bridgeport, WV.

We have Smartcore flooring and are very pleased. Installation was great, and a year into this, it it tough as nails. We price shopped extensively and it was the best deal, plus still a quality product.

I shopped for months for a flooring I loved to look at. I bought several boxes and put them together to see what they looked like and lived with them for a while. To my surprise, I fell hard for smartcore Rustic Hickory. They just released a smartcore underlayment, so I picked that up as well. I’m grateful I had found this thread a while back because as we were loading up 42 boxes onto our cart, I noticed some were made in China and some in the USA. There were less of the China-made, so we swapped those out with USA. Now, we are having it installed this week and the person installing it who was recommended by our neighbor is contracted out by Carpet Wholesalers, and appears to push their products. That being said, when he saw what flooring I had, he got annoyed. He said it’s trash, and now I’m upset and trying to figure out if I need to haul this load back to Lowe’s with two little children and go hunting again. Or is he just trying to sell to me? It has COREtec technology, the same as many of their products. We had water damage, so the downstairs renovation is not exactly planned and convenient. I also considered SUPERcore SPC flooring, but couldn’t find a floor I loved. I’m not a huge fan of the trendy ‘looks like the wood was left outside all winter long’ weathered look that’s everywhere now. I don’t want grey tones or super grainy texture. And if we decide to stick with the smartcore, I don’t want this guy installing it because he isn’t familiar with it and may break it (on accident or purpose). I wound do it myself, except, again, I have two little boys, the youngest being 15 months old and very clingy. I can’t even make a sandwich, let alone put in flooring. Any advice appreciated!

Politely fire him and find another installer. It’s not crap. It’s just a less expensive product made by a reputable company. He may just not want the hassle of getting those first two rows started (hardest part with any luxury vinyl).

Or he may may get a commission for every product he sells and wants you to buy from him.

An update to my above statement. I went ahead and had rustic hickory installed anyway... Turns out the locks are the most brittle locks on the market. Most of my panels broke apart at a joint or two. After speaking to a flooring associate at Lowe’s when returning, she told me smartcore was sold to Shaw a year or so ago, and since then the quality in production has gone down significantly. I’m so disappointed. I loved this floor so much. I found SUPERcore through Another thread on here And ordered The oak gunstock and had zero problems with install. Look up SPC vs WPC. Smartcore ya wood plastic composite (as is most wood look vinyl) and SUPERcmore is Stone Plastic composite. Cost is comparable.

Amanda, I’m pretty sure smartcore and other similar floors shouldn’t be used in a situation where they’ll be exposed to weather.

I have just installed 300 ft of lowes smartcore cottage oak flooring. I wanted to leave a review as there seems to be a lot of mixed reviews. First off, I have never installed flooring before, but did my homework and watched a few hours of online videos. I was pretty happy with the overall result and hope to get a chance to lay some more flooring as I felt I learned as I went. A few things I learned and remember, these are my opinions and not meant to hurt anyones feelings or beliefs. First off, you can toss that box of spacers and tapping blocks that the lowes worker said you needed. Its apsolutely not needed with this type of flooring. It may be required for the ultra or pro, I dont know. If you try to tap this flooring with a block you will just break the locking tabs. Also this floor does not expand or contract as other flooring so the spacers are just a pain, just butt it up to the wall. This comment will raise some eyebrows but do your own research, and you will see. Get yourself a rubber hammer. I used an old one I had and put duct tape on the end as not to leave black marks on the flooring. The most important thing I learned was that after you completed 3 rows, go back and check for pieces that come unlocked. Untill you get some weight on the flooring by additional layers it seems it has the potential to seperate just a bit and can easily be fixed if you notice it sooner than later. Make sure the groove of the piece you are attaching to is clean of debree, its amazing how one speck in there can ruin your day. If you have a piece that seems to lock on one side but not the other, just lock the one end and then gently lift the other end and you will hear it click ,then lower it and tap with your hammer. When tapping the hammer ,do an angle hit toward the direction of the groove of the connecting piece. Do this correctly and you actually see the gap disapear. Most of my pieces were all usable but some were chipped so I just used them as cut pieces and ended up fine. I used underlayment and really happy I did, I love the feel of the floor and was well worth the 60 bucks for 3 rolls. Follow the directions and lay the long end first, slide it to the short end and gently push in at a 45 angle and you will hear it click and then tap with your hammer. Take care when you lift each piece out of the box, Yes the tabs are fragile, but treat it with care and you wont have any problems. In closing, I know this wasnt the most expensive flooring available, but for the price, I am very satisfied with the results. Remember I am referring to the smart core flooring. Not the smartcore ultra or pro flooring. Good luck with your project.

James can you post some pictures of your project?

Has anyone had any issues with the Smartcore floors fading? We Are wanting to install it in our house but wanted to poll the audience first :)

@jamie kelly We haven't had any fading in ours and it's been installed for a year and a half now. we have direct sun beaming in the living room all morning and the sun hasn't done anything to the floors! We still love them!

Good to know! Thank you.

I just installed with the smartcore naturals maple and love it for the basement. Used the underpayment too. The installer said it was good. The floor is not even and we didn’t level it- so the baseboard molding has done gaps. I love the wide planks and light color!
It makes the room look so much bigger and the light color is so soothing

Happy New Year! I have a few questions for anyone with knowledge or experience. 1) Does the underlay serve to even out uneven floors? The website descriptor seems to say this, but I don’t necessarily trust that it will adequately even out the floor well enough to prevent problems down the road. 2) What is the difference between Ultra and Pro? Which is of better quality? Thanks so much.

Kudefilipps, I can answer about the subfloor question. There are specific requirements for the “trueness” of the floor. Very minor imperfections will be softened by underlayment. But if you have a very wavy floor you need to level it first. The specs should be listed on the smart core website. You’ll need to get down with a long level or straight edge and check the whole floor.

Thank you, Nancy. Happy New Year!

We used this product Smartcore Pro on a kitchen floor install. It was a nightmare to install. In my opinion the tile snap in‘s are defective. Once snapping in place they pop back up, and a slight adjustment to a tile throws every other tile in place out of alignment. It’s poorly engineered, not the type for a DIY project There’s no room for error. After living with it for two years of constantly shifting out of place we pulled it out and put it in the trash were it belongs. We had a Tile setter come in and installed a porcelain tile floor. Save your money would not recommend it ever. Poorly made and engineered.

My parents installed in their home in 2018 to replace old ceramic tile. These pictures were taken this year after we emptied their home to put on the market. The installation was done by a Lowes contractor as my dad was no longer physically able to do himself. At first my dad found issues with it but he was a perfectionist.  I have worked in multifamily housing industry for 30 years and I like this product for the durability. Even under distress of walkers, power chairs, and wheel chairs, it still looks great!

Smart Core Ultra is not worth buying it is junk

It is not warranted but Lowes

It doesn't lock together do not buy under any condition

It was difficult to lock together - required more effort than I could apply, hubby had to do it. But it held together. Just sold the house five years later and it looks like it did when installed. It rarely popped up and if it did, stepping on it reseated the seam.

Sometimes it takes some effort, choosing a different plank or modifying the lenghth of the starting plank for the row.