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The Kitchen Table

Can someone help Grinchgut?

17 years ago

Stacy is having problems and I am totally and hopelessly clueless here!

This is what she says she did:

I went to where it says tools and then I clicked something because it showed the gardenweb as a unsecured site so I thought I was making it okay but nope I put in a password etc.....and now it is blocked and won't let me get there do you know what i need to do or maybe at the KT I can read there just can't post I am lost with out the KT!!

Where are the KT computer experts?? Can you help??

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Comments (13)

Chemocurl zn5b/6a Indiana
17 years ago
Without knowing anything else (like what Browser) I would suggest she reboot her computer and see if that does it.

Sue
mariend
17 years ago
Try the Computer forum. Wish I could help
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pattico_gw
17 years ago
I'd be the last person with helpful suggestions...but just hoping someone else has an answer for you ...

patti
dilly_dally
17 years ago
Did she set the computer up herself? Most likely a "goback" was set. You have to do a system restore and that requires doing a command prompt which no one should do unless they really know what they are doing. You also have to have a set time to go back to already in. You will lose everything that was put on the computer after that date though but it can save the computer.

You can also scan the registry and look for something that does not belong there but again unless you really really know what you are doing you could remove something important by accident.

I do not know the step by step process for either of those procedures off the top of my head and have always had to be talked through it by someone who is an IT.

The first thing to try is a hard reboot like chemocurl said.
Pooh Bear
17 years ago
I went to where it says tools and then I clicked something because it showed the gardenweb as a unsecured site so I thought I was making it okay but nope I put in a password.

I went to where it says tools
In what program?

and then I clicked something because it showed the gardenweb as a unsecured site
so I thought I was making it okay but nope I put in a password.

I'm gonna take a guess and say you were in Internet Explorer.
You will need to go to Tools>>Internet Options>>Content Tab
and using the password you entered, turn off Content Advisor.
Or you can move the GardenWeb/THS domains to the Trusted Sites category.

Pooh Bear
nodakgal
Original Author
17 years ago
Will send this. I dunno what browser but she said she rebooted several times and was going to have her DH fix it when he got home.
pris
17 years ago
I have norton 360 which tells me which programs are unsecured. and also has a routine to password the program so that it will be checked when you log into it. Is it possible her virus and firewall protection program is the one that needs to be checked? It sounds like she passworded GW and needs the PW to get into it.
camp56
17 years ago
Here are the directions to do System Restore" for Windows XP

Here is a link that might be useful: System Restore for WindowsXP
minnie_tx
17 years ago
Or she can get in touch wit Tamara and ask to be restored on Garden Web it might work tamara@mail.ivillage.com
Pooh Bear
17 years ago
I just remembered that a couple of weeks back I
also couldn't get my computer to connect to GW/THS.
My other computers would but not the one I normally use.
It turned out to be a DNS cache problem.
To solve it, I just had to clean out the DNS cache.
Do a google search for flush DNS and you will see how to do it.
This is of no help now, but it mite have been the original problem.

Pooh Bear
cynic
17 years ago
I think Pooh has it already. Otherwise why not just use a different browser? Opera, Kmeleon, Firefox, Chrome or a myriad of others are available and most any are far superior to Internet Explorer anyway. This accident could be a sign!
zeetera
17 years ago
When all else fails just click ont the icon next to Internet (on the left, it's usually a world globe icon) on the lower right-hand side of the internet browser and reset all the zones in the security level to Default.

From there she can put back any individual levels (which I don't use).
Pooh Bear
17 years ago
A different browser wouldn't help me.
I already use Opera for GW/THS.
I use FireFox for everything else.

Pooh Bear

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