I can tell you Jeld Wen has bought up several companies recently and integrated them into their product lines. The good news is that Jeld Wen is a solid company, with a strong reputation. The old Norco units were junk, but Jeld Wen has infused some capital to improve quality and production. I have not seen the product recently. Ask for some samples. The architect should be able to get one if you can't find one locally. Here is a link that might be useful: Jeld Wen

Assuming it is a glass company error, why does this matter? The glass was selected and provided by Jeld-wen as part of its window, and the seal failure is a warranted defect. My issue with rowan_1963 is why he/she let the window company push him/her around. After the first glass replacement, had the seals failed again, I would have bought replacement glass locally and charged Jeld-wen for the replacement on the basis that any glass they provide is not merchantable. Jeld-wen is responsible under the law for providing a merchantable product, and if it does not, then they must pay for both the labor and material cost of putting it right. So any amount paid for painting and installation should under the law have been paid by Jeld-wen. Here is an item I posted elsewhere, but it is apropos here: "Window warranties aggravate me about as much as faucet warranties, which are only slightly less annoying than setting my hair on fire with kerosene and putting it out with a brick. I don't know of a single window manufacturer that really stands behind its product. Almost all claim to have life-time warranties, but if you read the warranty, they actually promise very little. At most they will, eventually, send you a replacement part, but actually getting the window fixed is up to you. Not to be impolite, but this is crap. The window fogged up because it was not manufactured properly. There is no other explanation for fogging of an unbroken window. The homeowner did nothing to cause the problem. It is entirely on the manufacturer, who, if he was actually standing behind his product would also pay for the labor to install the window. I am not at all impressed with the fact that a window company makes a video showing the homeowner how to install replacement glass. Why should the homeowner have to install it? He didn't cause the problem. If we install windows for a customer, and they have manufacturing problems, we take care of the problem. We deal with the manufacturer, we install the replacement parts. And we keep track of our time and costs and bill the manufacture for them. If they have not paid in 90 days, we sue. Most people are not ware that the manufacturer's written warranty is not the only warranty a homeowner has. By law the manufacturer warrants the windows to be merchantable, workmanlike, and fit for the purpose for which intended. If the manufacturer violates these warranties by, for example, providing a dual-glazed window with seals that leak so the window fogs up (not merchantable, not workmanlike), he has to pay for the parts AND the labor to install the parts. That is the law, and has been the law for over 100 years. Manufacturers' warranties are not written for the purpose of protecting the customer, they are written to avoid, as much as possible, their duties under these common law warranties. The effort is only effective if the customer lets the manufacturer get away with it. We never do, and we never lose. My suggestion for homeowner is not to deal with warranty issues themselves. Get the company who installed the windows to deal with it. You may have to pay them to take care of manufacturing problems (but not installation problems -- that's on them). That way you avoid the finger-pointing that is common in window warranty claims. The manufacture says its an installation problem, the installer says its a manufacturing problem and no one does anything. Take pictures, get invoices, keep close track of your costs. Add them up and bill the manufacture. The company will probably deny their liability since labor is not covered by their written warranty. Don't spend any time trying to explain your rights under common law warranty -- just sue in small claims court. The judge will provide all the explanations necessary. At $15-45 to file a small claim, it is one of the best judicial bargains around. Keep in mind also that most window companies are members of the Better Business Bureau and as members have to submit to binding arbitration if your ask for it. Ask for it. Let the BBB collect for you. Stop taking crap from manufacturers over warranty issues." Regards,

That's a shame, I hope they're able to get to the root of the problem (sorry for the pun about a serious matter). The beauty products industry is mostly subject to NO governmental regulation or inspection, anything (short of substances known to cause unwanted effects) can be put into products and adulterated ingredients of sketchy origin can also be used. Products don't need to be tested for safety, to confirm that adverse effects and reactions aren't caused. The nutritional supplement business is also unregulated and uncontrolled, As with beauty products, unsubstantiated claims can be made and there's no knowing what's in the bottles and jars. And no knowing what effects the ingredients may or may not have.

I have always had coarse/frizzy, and very thick, hair which is not the same as curly/frizzy hair. The best way for me to tame it is to blow it completely dry. That works mostly fine in the winter, but in summer/humid weather, I need to use product. For my hair, Straight Works by Paul Mitchell gives me the smooth shine. It‘s put on while hair is damp and then blown dry. I’m only 52 but have a lot of gray and my hair grows very fast which means coloring my roots every four weeks. I have no desire at my age, especially since I still have kids at home, to go gray, even though it’s becoming more trendy. I’ve noticed that as I get closer to time for coloring, the texture of my hair gets coarser, so I have started using Straight Works more often in the winter. My daughter, who also has very thick, coarse hair that is also curly/wavy sometimes uses It‘s a 10 that has been mentioned above.