I am redoing my kitchen after 30 years and have spent hours researching and looking at appliances, waffling back and forth between Kenmore Pro and GE Café. Since I have a Wolf 30" stove/oven which I love, I was looking for a similar professional look in a single wall oven and refrigerator. Since Sears recently was running a 50% discount on the Kenmore Pro, I jumped in, purchased the wall oven and had the refrigerator put on lay away. The oven was installed last week and I was thrilled until I noticed, after polishing off the installers fingerprints, that the handle was scratched (like some one took same sandpaper to it in the wrong direction). I was also disappointed when I realized that the temperature knob did not click into place securing the desired temperatures, but only locked in at 200, 350 and 550 degrees. This would not typically be a problem except that it is installed under a counter and I have visions of wee grandchildren brushing up against it inadvertently. So, I took a picture of the handle and immediately headed down to Sears and explained the situation. They were great! Offered to refund me some money if I were to keep it (damaged) or replace it with another Pro or any other oven of my choosing at the same price. Fortunately, I decided to take some time to think about it before making a decision and in the course of the week discovered the oven temperature regulation did not work. I had over proofed bread, burned Brussel Sprouts, and over baked carrot cake! 325 degrees was actually reading 342 degrees on my infrared themometer; 350 was really 389, and 100 degrees varied anywhere between 201 -141 degrees in a 45 minute span. Now I am thinking of trading the Kenmore Pro in for a GE Café, even though really like the look of the Kenmore. More than that, I'm sorry I purchased a Sears appliance to begin with. Even though the price was right, all my savings got eaten up purchasing their extended warranty which is at least 3x higher than at other retailers (but which I will obviously will need) and after reading this thread, I am concerned about their service. I am stuck purchasing my oven through Sears, but may switch to the Café oven and purchase the refrigerator elsewhere.

I've had the new Jenn Air Combination Microwave/Wall Oven for about a year now and have been happy with it except for one BIG (too me) thing. The cook timer feature with a delay start does not function. Its not broken just the feature was never written into the software code for the control panel. After several repair calls (from Jenn Air and Sears) to verify that I wasn't crazy a new control panel was ordered but that has been repeatedly delayed. As a side note, this handy feature was one of the main reasons for replacing my previous old, working but very ugly oven. It has taken several months but now Sears is offering to replace this oven and I think will I pay the extra cost for the V2 Convection model (with a different control panel as verifed by Jenn Air). I would wait it out for a new control panel but after a year I don't have much confidence Jenn Air is planning on fixing it. I also want to mention that Sears has been responsive for the most part and I did not have to fight for them to replace the oven. (although I don't have new oven yet so I may be speaking too soon). I know this doesn't answer OP's original question but it seemed like a good place to relate my experience.

Some Monogram products such as ranges and fridges are completely different from the Profile line - some like MWs are just better looking. Also, Monogram provides better warranty service. I'd stay away from a Sears extended warranty - you'll likely be locked into using A&E for service. You don't need to go with a single brand, however. Most of us mix and match. Do your research and get the best brand of each product that meets your needs. No need to get a complete package from one brand.

I'm shopping for a wall oven, so when I read "People are not happy with their Monogram ovens," I did a search and read a bunch of threads. Most of the negatives were things that should be repaired. After I posted above, I looked at all the ovens again at another showroom, and I'm not sure what didn't impress me before. I'm learning to take more detailed notes to make up for my failing memory. In a way, many of the convection ovens seem the same. There is one thing about Profile ovens I really really dislike: the fan that runs for a long time after the oven is turned off. I believe the Monogram oven would be the same because the manual says so. Compared to the Monogram, I preferred Icon's racks (and maybe wider broiler? can't remember). Miele had great wide broiler coverage. Viking has a different kind of broiler, I think. Wolf has the bake stone and dual convection elements/fans, great fit/finish/solidity of the door, and control panel that rotates away.