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sdionnemoore_gw

Granite Guys measured wrong

sdionnemoore
14 years ago

The owner of a granite company and another guy came out to measure my counters for granite. I got an estimate based on these measurements. Because I was shopping, I went with them based on price and quality. Then I got another phone call from Granite Guys saying they were coming out again. Turns out the guy who came out the second time said the first guys measured wrong and he was sent to sort things out. Needless to say the second estimate was higher because I had more counter top than the first measurement showed.

Now I have two estimates from the same guy. Am I a fool to think it's unfair of them to measure wrong and give me an estimate then send someone to remeasure and expect me to pay the difference? I can see both sides. My fair side says "they're human, it happens," but the other side of me is very disappointed at having to pay more for a mistake they made. . .and it was the owner!

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