I use 1 tsp detergent in the prewash cup, 3 tsp in the main wash cup. Perhaps 2 tsp for the prewash in very heavy-soil situations, and/or maybe 4 tsp for the main wash. Skip the prewash dose for very light-soil loads and perhaps on shorter cycles (Normal Eco or Delicate Eco) Always skip the prewash dose on Fast or Fast Eco cycles as they do not run a prewash at all. I do not have a household water softener. Some years ago a softener salesman came calling, his test came up 9 grains hardness. However, I'm currently using a supply of Institutional Cascade with chlorine bleach (and phosphates) that I bought online a couple years ago, and Cascade Complete with enzymes (and phosphates) that I found at back of the shelf at a local grocery. Phosphates makes a difference. The bleach formula works wonders on tea and tomato stains. Enzyme formula for heavy soiling if the bleach effect isn't needed for the load. Non-phosphate detergents may require a little higher dose to deal with water conditions, as the ingredients that were substituted for phosphates may not deal as effectively with mineral content in water. Prerinsing dishware can promote glass etching because the more caustic detergent ingredients end up at a higher concentration in the water without food soils present. Scrape off chunks and debris but do not rinse. I don't think increasing rinse agent dosage will necessarily help your situation but it's something to try. Adjust rinse aid (assuming 603 series) -- - With drawer power ON, press and HOLD the Eco button, then press Lock at the same time until another beep occurs. Release the buttons. - rA should appear on the LCD - The cycle selector lights indicate dosage level. Heavy cycle light is lowest dosage, toward ALL the lights for highest dosage. - Press Lock repeatedly to adjust the dosage. - Press Power when done. (There are other options that can be adjusted -- AP AutoPower, EC number of end-of-cycle beeps, Ld auto lid-lock, dS clean-dishes indicator. Start button switches through the options, Lock button changes the setting for the selected option.) This post was edited by dadoes on Sun, May 18, 14 at 16:12

Cpovey: RE: I have to disagree with this blanket statement. What is so impractical or dumb about DD's? Large-size items? I can fit my 20 quart stock pot into my DD and it comes out perfectly clean. It will not fit in any conventional DW that has a center column. It may fit in some conventional DW's, but not many. Economical to operate, with both power and water. Flexibility in loading: Had a dinner party? Load the good china in one and run it on a low power cycle. At the same time, load the other drawer with regular dishes, casseroles, pots, etc. and run in on a different cycle. Wake up in the morning, and all is clean. Capacity: You can load a complete meals worth of dishes for six into one drawer. Reliability: Yes, reliability. In 90% of cases, if one drawer breaks, the other drawer is still usable. Only one circuit board and two hoses are common in a two-drawer DD. I could go on, but I don't need to. Now, don't get me wrong, they are not perfect. But they are the first new thinking in DW design in what, 50 years? So, explain again how they are dumb. Ok, here I go: only the crapiest and cheapest DW's have a center column, they are phasing out that inferior "feature," you wont find one on any unit that is over $350. the OP is talking about double drawers, which are very high end prices. So your big items would fit in 95% of new DW's. most mid to high end DW's (new) have automatic sensors which sense the size and dirtiness of the load and will adjust the water temperature and time in order to wash the dishes the most efficiently and effectively as possible, thus being very efficient, more efficient than DD DW's that don't have the feature, which some don't. You can load China in a reg DW, we are talking higher end hear, thus her considering a DD DW. Most higher end DW's have a cycle just for China, or a light wash cycle that is delicate and precise for China, washing it well. You can use the delay start feature to delay it to clean while you are asleep and wake up with clean dishes. The China cycle and ligh wash cycles are shorter, thus you won't have to wait as long as a normal wash cycle. If the DW has a upper rack only and lower rack only, which some higher end models do, you can also wash China with caserolle dishes or other misc dishes at the same time if you seperate them between racks. Capacity is a tiny bit bigger in a DD DW, ok. LOL, @ you saying, "if one drawer breaks, the other is still usable, 90% of the time." So someone who spends over a grand on a dishwasher will not care and not want to pay to fix the half of their dishwasher that is broken..? arent I right? If you spend so much money on a dishwasher, you should protect it with a warranty, which usually you can get the guy out there to fix it fast. Though even if not, how hard is it to hand wash for a day or two? It is not a big issue in this debate, which I have won, and will continue to shoot your "dishwasher knowledge down" gladly if you continue to try and prove me wrong. It is cool though, that they made a new design. But right now, with the technology, reg DW's are better than DD DW's in almost every way. Since we are again talking about expensive DW's, most DD DW's have a plastic interior, which the stainless in the same price units of reg DW's are better: more durable, dry faster/better. reg DW's in the same price range are more efficient than DD DW's that don't have a sensor: smartwash, econosense, adaptive wash, etc. And the same efficiency if they do have the sensor. In most cases the reg DW is quieter than DD DW's. Reg DW wash better, with more features: cycles, options than DD DW: ie. more powerful spray arms, a high powered water pressure system in the back which eliminates hand washing in some DW's, a garbage disposal in some which means less pre rinsing, more durable in most cases, a little bit smaller capacity, more reliable in % of breakdowns and repairs: the DD DW is a relativiley new technology and still isn't as well perfected as a reg DW. The DD DW is beneficial if like I said before, you need to wash loads at slightly different times, like if you are entertaining for guests and have people over. But if you don't do that, or do but not somewhat often, then I always recommend a reg DW.

Yes, I will say that F & P did send out the repair guy a lot of times - for free. Since the trouble started before it was out of warranty, we finally got them to agree to pay for the calls that were past the 2 year mark (or whatever it was). We did pay for parts - after the 2 years, maybe $300 into it for parts, and one labor call before he started coming over for free. But the time off work, the time spent waiting, the sheer number of calls, and the two repairs that resulted in flood damage and a chipped granite countertop, after which both the repair guy and ourselves agreed he had no idea how to fix the thing...was too much. Obviously, this would vary from place to place. BTW, the Kenmore we bought last week arrived with water dripping out of it (about two liters), wet insulation and water all over the outside panel. According to Sears they "test" the pump before they send them out the door, and the pump should have pumped *all* the water out (this one obviously failed its test - the warranty literature, etc., was drenched). We decided to put the older Bosch into the butler's pantry and order an extra set of drawers to go where the dishwasher was in the main kitchen - we're giving up in a DW in the kitchen. The one flood (which ruined the brand new DH-installed floor - so much work) was enough, the parts on the Kenmore were so cheesy looking when we finally got it, it's a no-go (if we had linoleum in mind it would be different, but we're convinced we want wood in the kitchen, and we already have it purchased).

dekeoboe I'm sorry, but I'm not sure where I found that particular picture any more. It was saved in my "storage" bookmarks but we decided not to use it b/c we decided to keep our dishes in upper cabs. It is possible that it was a UK only product b/c I know I found a bunch of things they have there that we don't that I am having shipped to cousins in Scotland and then sent over here. However, I did find several versions of it at US sites: Here is one: http://www.woodhollowcabinets.com/show.meta/cabinetaccessories Scroll down to "PLATE HOLDER INSERT IN ROLLOUT" I know this company is willing to sell just the insert/organizer pieces separately because I am in the process of ordering the OXO organizer from them (to get a general idea on price, the OXO thing I am getting from them is $225 inc. utensils). They also sell some pieces on eBay and have perfect feedback. You could order their version of it from them (disclaimer- I haven't actually finalized my order yet or received my item so I cannot attest to anything myself about their quality) Alternatively, a version is also available at: http://www.acornkitchens.com/Collections.aspx?name=Transitional Scroll down to " Drawer Accessories Vertical plate holder pullout" You could contact them to see if they would sell you one as well. (I know nothing about them, other than I found this on google) Hope that helps!