I wrote in this forum seven years ago about the Frigidaire all-freezer and all-refrigerator combo. We installed them as past of a major condo remodel - and have been TOTALLY happy with our choice. They are cabinet depth with zero clearance - a big deal for us. We find the refrigerator space "adequate," though a hidden benefit of the less-deep shelves is that we have no biology experiments molding away undiscovered in the back! The freezer space is awesome! Not to mention the jaw-dropping looks we get when visitors first enter our kitchen! Again, it's seven years later, and we have not had one single issue with the pair. If we build a new house, the kitchen will be planned around this same Frigidaire combo. Not sure the Electrolux-branded pair are worth the extra $$$, as they also make the Frigidaire units

We have 2 Elux all-fridges and 1 all-freezer. We purchased them in 2007, but moved in in 2008 and started using them. So, it's 6 1/2 yrs later, and we've had no service calls. 1 of the fridge's interior light has a will of its own, so doesn't always come on, and the readout occasionally tries to give me an error code. From what I could find online, that code is related to the evaporator fan motor... But it keeps working and the code goes away. It's done that for a few years now. I haven't had it checked. Meant to at first, but the fridge keeps working fine, so at this point, I'm figuring it's a false alarm. The other fridge and the freezer have had absolutely no problems. I know this is just one family's experience and opinion, and you're looking for more stats for a greater number of units, but I think they're a good bet. The only reason I might not buy them again is the way the drawers are attached to the shelves above so they're a pain to take out and get clean. Maybe they've changed that by now.

Service for Sears' Kenmore products is through A&E, a joint venture between Sears and Whirlpool. A&E is the contract warranty servicer for other brands, as well. (GE signed an agreement with them a couple of years ago, for example. Electrolux and Samsung also have agreements with them in some regions, though they may allow alternatives, at times.) The quality of service from A&E has been variable with a pretty fair number of horror stories. There was a long running thread here on that topic and I've linked to it below in case you are interested in the history behind hvtech's opinion and my comments. That said, most folks who buy a Kenmore-labeled refrigerator product won't need service. Judging from the membership survey results published by Consumer Reports, it seems that 1 in 10 or 1 in 9 buyers of Kenmore refrigerator products have serious issues in the first five years of ownership, which is pretty much as good as it gets these days (unless you go for standard, non-icemaker top-freezer fridges which tend to be the most reliable with about 2/3 to 1/2 the defect rate of the SxS and bottom freezer models. CR used to report brand reliability on built-ins but apparently are not getting sufficient survey responses on those lines for what they regard as a statistically reliable sample. Here is a link that might be useful: Experiences with A & E Factory Service?

I'm interested in this info, too. Since this question is several months old, have you made any decisions, mommytofive?