I also hope that eliminating bonuses will help the existing salespeople focus on the CUSTOMER's needs and desires instead of the incentive to oversell clients in the name of individual financial gain.
Good luck with your new endeavor. They are lucky to have you!

Interesting view from the other side, GreenDesigns. Thanks. of us are where we never expected to be, but I hope you'll have fun anyway. :) I'll watch for the FYI, but I certainly know what I expect to happen in that respect. Some (carefully edited) stories as time goes on, hopefully?

Wow - good luck in your big change! Just further proof that people shouldn't automatically dismiss all big-box employees as not knowledgeable enough.

Green: I hope you find your new situation very rewarding. Your contributions here have been monumental, and I appreciate that. I hope we still "see" you from time to time!

Chiefy -- good point that at least some big-box KDs are quite accomplished.

I wish you worked at my local store! :)

I wish you worked at our local store, as well!

Or, if you DID make commission we would all be ordering our cabinets from you over the phone! :)

Greendesigns, best of luck to you in your new environment! they are very lucky to have you!!

Thank you so much for all of your contributions on this forum! I have great respect for your opinions and have learned so much from your posts! I'm sure that word will spread fast of your talent at your new 'post'--just like it has here. I wish you well--and cross my fingers that you will continue to visit here!!

It's not the Dark Side if one of our "good guys" is now working there! Sounds like they're making some positive changes. Glad they have a true professional working with them now! Good Luck and please don't be a stranger here on GW. We all enjoy your knowledgeable advise.

Greendesigns - you helped me so much when I was trying to figure out lighting for our square island. You steered me away from multiple pendants to a single, larger fixture and I remain very grateful. I remember many other posts where you helped others.... I think it's great that you've found a ( temp or otherwise) more stable job and sure wish that it had been you in the driver's seat when I approached the local big box for a cabinet quote. Best of luck and do pass on the good stories!!!

Best of luck to you on your job. Secure employment and income is a blessing. You do give wonderful thoughtful & direct advise. I have always appreciated it. So the vest is red, but the box is blue?...I don't get out much. I thought the blue box wore blue vest...

Congratulations on your new job!

Green, those are going to be some very lucky customers. Best of luck to you!

Ay least your vest isn't an orange apron!
Casey

Wow, I echo what others have said - they are very lucky to have you. I hope you enjoy it and I know that many, many customers will benefit from your knowledge and expertise. Best of luck.

Congratulations on the new job. In today's world, a secure job is important. Ditto what everyone has said and I hope your employer and your customers will soon realize what a treasure they have in you. Best of luck!

I hope that they will show appreciation in some way for those who work hard and do better. I get the bonus issue but feel that dedicated workers need to e compensated some how.

Thank you all for your well wishes! It feels great to have the support.

I'm in the middle of some "interesting times" here at the store, and I'm afraid that my presence hasn't been 100% greeted with open arms from some of the existing personnel who perhaps wanted to rest on their laurels. But, I think I've been a bit of a galvanizing force to help energize more customer service awareness from everyone. June is traditionally a "down" month, with spring projects over and everyone waiting until late summer to begin the projects that will end before the holidays, but our business here has been steady. I WILL take credit for that. :) I'm not even able to fully manipulate the antediluvian computer system yet, but I'm just 5K away from being the top salesperson for the store in my first month here. And all it took was actually talking to the people who came into the department and helping them with their project. That's all it ever takes.

Oh, and one of my first projects was for a customer here on vacation who was "just shopping" to buy back at home. Well, cabinets can be delivered anywhere in the country for the same delivery fee, so by the time I talked to her about how the layout could work, she actually didn't mind that I was 1000 miles away from the delivery area. :) All it took was her signing off on the measurements that she provided and a contractor on site to do the install.

And the best thing of all is that I can go home at night and not have to take the worry of when so and so is going to come through with her payment in time for my car payment and if another so and so is going to reject the 4th paint sample that I've suggested, etc. I can (mostly) leave all of that behind. :)

I read over my post and I want to make it clear that I didn't post to solicit your business. Don't want to violate any terms of service and get thrown off! I'm here to talk shop, help when I can, and offer the occasional insider's perspective.

We know you weren't soliciting our business, though as I said before, if you made comission I'd be phoning in my order to have you design my kitchen! :)

It never occurred to me that you were drumming up business with your post! I have to say that you were a pivotal commenter last summer when we were working through our logistics, not in the design itself, but in a realistic look at whether we could physically do what we planned on doing. Your hard hitting list was just the thing to reassure us. Lucky the folks who walk into your store.

Your reports from the other side are very interesting and potentially useful for these businesses' myriad shoppers on a variety of ways. Keep them up, please, and glad to hear you're doing well.

I haven't posted in a while, but Green, your posts were always very helpful! OK, so if someone (me) ASKS what city you are located in and your first name, you are only answering a question, not drumming up business. But I get it if you don't want the world calling all the Lowes in your city asking for "Mary, the kitchen designer."!!

Green...you didn't go to the "Dark Side"...for you it was a "Light at the end of a Tunnel".. Good luck in your new position. We all look forward to your creativity and sage advice here and hope you will keep it up!

Cheers! BP

Welll, I DO have my "email me" enabled here in case anyone wants to contact me to clarify a my answer to a question about an layout or color suggestion, etc. LOL!