Can someone tell me how to fix this problem? I have installed them myself, following the directions in the box and on the web, but I had to switch them to a left hand pull, and they pull very hard. So hard that pulling pops the end off the left hand side and they make noises they shouldn't. My coworker told me to be sure all the wheels are in line, and they are. Is is new so it is not a dirt/ dust problem.
Thx for any input.
This is the 4th time I've tried to get this rod situation right, having hung a traditional rod 3 times, and patching my holes each time. It has to go behind my bed- so the string pull at the end of the bed would be best. I'm feeling defeated.
Here is a link that might be useful: