Wrong windows installed... help!

7 years ago

So I recently had windows installed. I live in a historical district and need to have wood windows. We are allowed to have aluminum clad over the wood... so that is what I ordered.

About a week after the windows were installed, I noticed that the windows were not aluminum clad at all, but only painted white. When I brought it to the companies attention, they have not given me great options... essentially, they keep saying there is nothing they can do now that they are installed.

I am not unreasonable, but what should I expect to make this right? I double checked the paperwork, and it is accurate... the paperwork I signed.

How much extra maintenance would I have if I had just wood and not clad?

Any advice would be appreciated.

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