Debra: No good idea why, maybe because you're logged in with the old one? You've logged into the Edit Personal Info, etc., screen as in step #3 above, it shows your old address? Seems to me you ought to be able to simply enter your new email addy twice for comfirmation, the first 2 lines, and should be done. Good luck, Ana

My Veronica Crater Lake Blue is not that blue. I bet I have been the victim of a miss-named plant. I love blue in the garden. I have the name of this MG, just did not feel like crawling around to find it early this morning. Maracas

Hi Zep, Here's the information from the Whocrashed report. System Information (local) -------------------------------------------------------------------------------- computer name: LYNNDELL windows version: Windows XP Service Pack 3, 5.1, build: 2600 windows dir: C:\WINDOWS Hardware: Inspiron 530, Dell Inc., 0FM586 CPU: GenuineIntel Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz Intel586, level: 6 4 logical processors, active mask: 15 RAM: 2950799360 total VM: 2147352576, free: 2022486016 -------------------------------------------------------------------------------- Crash Dump Analysis -------------------------------------------------------------------------------- Crash dump directory: C:\WINDOWS\Minidump Crash dumps are enabled on your computer. On Tue 6/10/2014 9:46:41 PM GMT your computer crashed crash dump file: C:\WINDOWS\Minidump\Mini061014-01.dmp This was probably caused by the following module: win32k.sys (win32k+0x5FC9E) Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFFBF85FC9E, 0xFFFFFFFFADB9BAE4, 0x0) Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M file path: C:\WINDOWS\system32\win32k.sys product: Microsoft® Windows® Operating System company: Microsoft Corporation description: Multi-User Win32 Driver Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. -------------------------------------------------------------------------------- Conclusion -------------------------------------------------------------------------------- One crash dump has been found and analyzed. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you. Read the topic general suggestions for troubleshooting system crashes for more information. Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further. ------------------------------------------------------------ I'll try reinstalling Firefox, but I'm doubtful because during the course of today - after my initial Firefox difficulties, I did update from Firefox 29 to Firefox 29.0.1. So I can re-install 29.0.1, but installing it this afternoon did not fix the problem. I'll check back later. And now I'll reinstall. Thank you. Lynn.

Hmmm, I would put them in a sealed container AS IS. I'd put EVERYTHING in there with them. If you are going to court with this guy, to sue him, or to defend yourself against a lien he might place, then this would be better than a mere photo of the evidence. And, also get the exterminator to show you any HOLES they have to fill and put where they were on your blueprints or drawings to indicate they were in the areas this big rat worked over. And I'd make sure it was a jury trial too. Homeowners who've been suckered by jacklegs such as this would be very sympathetic. Have you reported him to the Better Business Bureau? And to the Chamber of Commerce, or any place in the state which maintains lists of local contractors? Be sure they add YOU to the list of references to call about quality of workmanship. Or lack there-of. Also, I'd get some of the real curly steel wool balls and keep them in the house. I found a great use for that kind around some pipes. They might still make the same thing in copper at a higher price, but these would work nicely if not out in the weather. Rats cannot chew through the stainless either. One place the exterminator might have to look is beneath the house. I discovered that squirrels and rats were entering the house where the drain went down and joined the sewer line. There was a HOLE--NO FLOORING AT ALL--beneath my bathtub. And they had an interstate access to my attic all the way up inside the plumbing wall. Well, I put a stop to it alright. Tore out the danged bathtub, put in a new tiny bathroom, and of course that means a new floor and VERY well sealed WALLS, and maybe one day I will trust a contractor to install a new bathtub in a new location. I still have nightmares about THAT shocking revelation.