Custom drawer insert - am I crazy?
sue_ct
16 years ago
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nomorebluekitchen
16 years agosue_ct
16 years agoRelated Discussions
Am I Crazy?!? BlueStar RNB over Platinum?!?
Comments (18)Ktlri, Thanks for the follow-up as although the build is done, I haven't fully furnished the residence yet and had my professional shots done for our records and the community here. I'll admit - I had to go back over the thread and re-read to give the proper feedback but for the main range I ended up with a Zephyr 48" Monsoon II and a curvaball that I didn't even find out about until after this thread had already run it's course...I went with the Capital Connoisseurian 48" Dual-Fuel w/ 8 (Open) Burner configuration and I must say I absolutely LOVE IT. The fit and finish is as good as if not better than all of the BlueStars I saw in person (I visited about 6 different ones in 3 different stores during the process) and I've been estatic about the oven capacity and having an electric oven instead of gas for our baking purposes, etc. The electric rotisserie, electronic food probe and the kicker was the Wok insert (all of which I've used and very happy with the performance). It does take a while to get used to having this many powerful burners (all 25K minus the simmer burner) but it is a huge time saver for me as my wife and I both "prep" our food for the week on Sunday nights and with 2 cooks in the kitchen we can do multiple large quantities of food at once. Here's a couple cell phone pics and thanks for asking. One of these days once we finish with the interior designers and the furniture finally arrives (We're talking 12-16 week delivery times for most pieces - what the heck?!?) we'll get some legit shots done for everyone. Thanks! PS - Sorry for the dim light on the 2nd pic as the Monsoon II isn't installed/turned on - we're still waiting to pass the final building permit tomorrow before installing the Zephyr as we already have 2 makeup airs installed to run the furnaces and the code was going to require an addition 2 (4 total) so we are working our way around that idiotic code....See MoreAm I as crazy as my DH thinks I am? LR quandry.
Comments (32)I have not scheduled surgery yet and am ignoring the suggestion of having them both done at once. When I was a newly graduated RN I worked ortho for a year ( some disasters but hips have come along way) and my mom had a horrible hip replacement outcome, so I am putting it off for as long as I can. Don't wait so long you are too out of shape ... it's best done while you are still reasonably spry with muscle strength left for rehab instead of totally crippled and weak. And before you have wrecked the surrounding support muscles and tendons compensating for the pain and lack of mobility. (SO has a prosthetic knee, his brother has 2 of them, and another brother has a hip replacement he loves). Yes, it's come a LONG ways, even using 3-d imaging and custom manufacture of the prosthetics if needed. They can build a copy of the joint, figure out exactly how things need to be altered and dry-fit the prosthesis without ever lifting a scalpel....See MoreAm I crazy to consider full Hestan suite of appliances?
Comments (55)Sharing my experience: I purchased a model KRG365-NG from an authorized seller with a good reputation. (A 36 Inch Freestanding Professional Gas Range with 4 Dual-Flow Burner System, 5.8 Cu. Ft. Capacity) Installation date: April 2022. My household's experience with Hestan has left us with a bad taste for the company. (And we are really good cooks ;-) ) Their appliances look beautiful externally; internally... well that's a whole other story: The oven door has been causing issues since nearly the first time it was used. Some of the knobs at the top become extremely hot to the touch (enough that one requires oven mitts to adjust certain knobs while in operation if one isn't excited about a trip to the local ER). Unfortunately, Hestan's service repair technician has attempted to adjust the door but it seems to get misaligned and needs adjustment shortly after or he hasn't actually fixed the problem. Scheduling repeated service repair visits that take several weeks to implement, (no fault to the repair dudes) I assume is a deliberate business decision intended to string along disgruntled consumers until they get exhausted from keeping up with the saga, or they get deported, immigrate to Finland, convert to outdoor brick oven cooking, lose their memory, or other stuff happens making this recede into the background; dragging on the case by scheduling repeated visits for the same issue, interchanged with executing a non-response policy till the pesky issue of a valid warranty expires, is intentional. And brings to Case Closed. BTW: The repair technician is nice, polite, responsive, respectful, and sympathetic -- we're on a first-name level of familiarity at this point, on the verge of sharing a beer every first Tuesday of the month!) Re: warranty service issue, Hestan hasn't been responsive with timely communications (weeks of being ignored or pat emails saying "your request has been transferred to the right dept blah blah" and then crickets...) or been honest regarding honoring their warranty coverage for malfunctioning systems. I have had multiple service requests to fix the oven after it stopped working, always sometime after the oven is used on high heat for several hours. I know. It's an oven, Watson. Foolish of me to expect it to operate on high heat. (Two times it was the internal sensor for the electric stuff - placed in the space between the oven and the high BTU gas range (???!) so when both functions are operating at full capacity, as when preparing a multi-dish formal dinner for many folks, the electric components get hot really fast and shut off to self-preserve - (I respect that instinct) triggering the oven-control shut off. This time the oven electric controls seem to be working but no heat occurs when turning the knobs on. The issue of an internal sensor getting overheated, triggering a safety mechanism, that shuts off the oven function has happened often enough that it reflects a serious design flaw, or a lemon.) To put it starkly: That's a non-working oven, folks, for a household that cooks a whole bunch for extended family and friends and does plenty of hosting on weekends. Significant levels of creativity and a whole lotta flexibility/patience are required to substitute on-range cooking for oven roasting. To be fair: No working oven does increase kitchen storage space when one takes out the racks -- on the bright side of things! Hestan didn't bother responding to a detailed letter sent to their warranty dept. delineating the issues in October of 2023. Nor did they respond to a follow-up letter 2 weeks later. This is the third time the oven has had the same issue amongst others. (Another interesting factoid: In Northern California's Bay Area, home to a population of over 7.5 million eating humans there is a dearth of authorized service technicians vetted by the company. It takes time for them to be available for repairs; anywhere between three to five weeks. Then when a part needs to be ordered -- an often occurence -- add another several weeks to your broken-cooking-appliance-saga aka. buddhist-exercise-in-patience.) Bears repeating: Our model had issues with the oven (whether heating up properly or heating up at all) since a few short weeks after it was first installed by a licensed electrician. As well, the oven door has issues closing fully so as to be flush against the oven cavity interior - to prevent escaping air, uneven baking temperatures, and hot, Hot, HOT, range/ oven control knobs. The gas range, contrastingly, has always worked well, except for one burner whose simmer function has stopped working. Informing others of the company reputation: I am filing a complaint with the BBB. Check it out! Found under Hestan Commerical Corporation, based in Anaheim, CA. (I wish I had read their reviews, and had read this site's threads before choosing the company. It does place the company in an unflattering light). I wonder if the company will magically become more attentive. Also looking at arbitration alternatives (warranty states either JAMS or the American Arbitration Association.) If anyone has gone the arbitration route, please share your experience. CONCLUSION: We would not recommend their appliances to others - based on their awesome lack of responsiveness to malfunctioning parts, coupled with their lack of honoring warranty assurances (by replacing or exchanging the model) in situations where several service repair visits have occurred -- with no lasting fix. I wish I had known that the ability to endure and practice stoicism is a requirement when purchasing from HESTAN. (Apparently, some products have quality issues -- that's to be expected. What isn't expected is not honoring their part of the warranty agreement. It's a lack of integrity and commitment, and feels like betrayal.) ________ I am posting on this most useful thread for other consumers to let them (you, the reader) know that if one is dealt a bad hand with an appliance from Hestan, set really low expectations for warranty fulfillment. Or with timely service visits. (Easily over several weeks, up to 7 by me, until the issue is properly addressed: the repair tech comes, he/ she figures out what part needs ordering, the part gets ordered, the part gets shipped, the part gets delivered and another visit is scheduled, and the repair tech is available to swing by again, the part is installed, and that miraculously fixes the problem, leaving one with a working appliance -- at least until the Gods decide to amuse themselves again.) If you want to play "roll the dice" with individual appliances worth between $7,500 - $12,000 plus installation costs, plus purchase of a (useless?) extended warranty, go ahead: Sprint, don't shuffle, to your nearest HESTAN authorized seller....See MoreAll drawer bases for new kitchen? Am I crazy?
Comments (26)Can you explain or give me a photo of how you have drawers under your sink ? How does this work with a garbage disposal under sink? When you say you have a super susan, is this the IKEA kidney shaped insert that pulls out, or is it something else? Finally, which door selection did you make, and have you been happy with its durability? We have this set up, both on the perimeter and in the island, 36" wide, https://www.ikea.com/ca/en/p/sektion-base-cabinet-f-sink-waste-sorting-brown-maximera-edserum-brown-s39041518/ No garbage disposal here -- we farm, so chickens, rabbit, and sheep get the vegetable scraps and dog and cats get the meat scraps. We have garbage, recycling, "chicken pail", and compost/egg shell containers under the sink. Our super susan is the kidney-shaped shelving that pulls out, https://www.ikea.com/ca/en/p/utrusta-corner-base-cab-pull-out-fitting-40265649/ Our doors are the dark brown Edserum, with brass cup pulls and knobs from Armac Martin in the UK (via Lee Valley). In a perfect world with a larger budget at the end, and not being exhausted after four years of building our own house, we would have considered a Canadian version of Scherr's for upgraded cabinet fronts, but these look nice and clean up *very* well....See Moreloves2cook4six
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