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To order or not to order the furniture?...that is the question...

covenantbuilders

13 years ago

We are shopping for furniture. We have looked around and have narrowed it down to either Durham "Marquis de Lafayette" or Kincaid "Chateau Royale". The Kincaid is a little less expensive. Am having trouble finding samples to actually see "in person".

My dilemma is that Boyles Furniture is running a free shipping deal until tomorrow, which saves quite a bit of money. Would you buy furniture without seeing a sample? I have checked and Boyles appears to have a really good reputation.

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Comments (9)

justgotabme
13 years ago
Personally no, but we have a very good furniture stores in our area where I can see what I'm buying first.
User
13 years ago
Boyles absolutely has a good reputation- and I would (and have) ordered furniture that I hadn't seen completely (I hd seen parts of the collection so I knew what it looked like- just maybe not the particular piece)... but if this is for a seating that will be used, I really wouldn't.
I don't consider myself all too fussy but a few times I have seen a sofa or chair on the net, and am convinced it will be the perfect thing. Then I have tracked it down and sat in it and REALLY did not like it to my complete amazement and disappointment.
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covenantbuilders
Original Author
13 years ago
It is not for seating, but for bedroom furniture. Bed, dresser, etc. are what we will be ordering. Does anyone know how often Boyles runs "free shipping" sale?
vampiressrn
13 years ago
To me...bed, dressers, tables are all things I would be able to order on line. But when it comes to furniture to sit on or mattresses to sleep on, you have to try it out in person. Sorry...I don't know about Boyles, but maybe you can contact them to ask.
nanjean68
13 years ago
Boyles is good and maybe a little pricey because they advertise. We have always ordered from NC. It's been a few years but try the Atrium Furniture Mall in NC. It houses many showrooms and those people would love to fax you pictures and color samples and you can negotiate. I found (at that time) if I bought both Century bedroom and diningroom they would give me a break in pricing and shipping. It was at least 50% off and all made in America.
homersmom
13 years ago
I have the Chateau Fontaine bed/dresser from Durham and have been very happy with it. I know that doesn't help you with your question regarding Boyles, but thought that you might want some feedback on the quality of Durham case goods.
bbstx
13 years ago
Over the past 15 years, I have bought from Boyles frequently. I have been extremely pleased with the service I've gotten.

Only once was there a problem. I purchased a leather chair and ottoman. When the ottoman was delivered, I was out of town and had a neighbor let the movers in. When I got home, I discovered that the ottoman had scratches in the leather. I called Boyles. they asked me to e-mail them pictures. I e-mailed them a couple of pictures of the damage. They promptly sent me a new ottoman!

I would call and ask a salesperson how often they run free shipping. Seems I get e-mails from them fairly often promoting "free shipping."
clt3
13 years ago
I have dealt with Boyle's and been very pleased. They do run free shipping from time to time, not sure if there is a particular schedule. I have a Durham bedroom set and also a Kincaid. I really feel the Durham is of much higher quality.
covenantbuilders
Original Author
13 years ago
Decided to wait until we had been able to view the furniture. Although Boyles is probably a good company, there were too many unanswered questions about whether we would like the furniture. Can't go sight unseen.

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