Quite possibly the WORST company I have ever dealt with. You would be better off purchasing your cabinets from Home Depot - you will get better customer service, warranty, and quality. Showplace cabinetry is of inferior quality and the "Lifetime Warranty" is useless. If you decide to purchase from this company do yourself a favor and take video while your cabinets are removed from packaging and document everything. NOT that this will help you in the end because Showplace will blame the installer and you for using the wrong cleaning products (BTW -the only thing I ever used to clean my cabinets is a damp microfiber cloth). In response to our warranty addressing the inconsistent spray and overall fogginess of our black painted cabinets, the Showplace rep Cheryl Eisenman responded "Worn paint, what have they been using to clean this? Her first response is to blame the client instead of getting to the root cause of their own crappy product. You think they would be concerned if this is the final result they are actually sending to the client. The only representative from Showplace I have been able to actually speak to was the local rep Jason Heiner, he actually came to our home to view the issues for himself. Jason acknowledged the majority of the issues our dealer/installer brought to the attention of the warranty department. I had hoped that since their own rep witnessed the problems it would be resolved. In the end, the majority of our claim was denied. I contacted Jason and he reached out to the head of Customer Relations Kerry Hayes and indicated I would be receiving a phone call from her. Weeks later, no phone call, I contacted Jason again. Here is his texted response....."Showplace has made the decision and passed it on to your dealer and it is now between YOU and the DEALER. Showplace communicates only with their dealer base only. Please reach out to him going forward." All I can say to that is WOW! So basically, screw you. You are at the mercy of the dealer. Our dealer failed to submit our claim within their 1-year policy. How is this the client’s fault?? Are their "specially trained" DEALERS not an extension of their company?? They do NOT stand behind their product or the dealers that they choose to do business with. Our cabinets were delivered in March of 2021 and we here we are 2 years later and none of our warranty items have been replaced. The one item that was sent was of no better quality than the original product. The pictures speak for themselves. WORST experience ever, appalling BAD customer experience.

Hi Has anyone used Columbia/Sollera cabinets ? What did you think of the quality, longevity etc? I could not find a ton of info out there, and also couldn't find their warranty information online Any photos?

After doing a lot of research and getting very expensive quotes from some local options, we went with cabients.com. I am happy we did. The quality is decent and couldn't beat the price. I like that they are solid wood and not particle board. They feel solid and the soft close is nice. We worked with Adriana Love and she was very patient with my many modifications and requests. Due to covid there was a delay (ordered in beginning of March and shipped end of May). The shipping company they worked with was pretty terrible - I took a day off work on the scheduled delivery date, only to get a call that morning saying that the cabinets didn't fit on the truck so they had to reschedule. There were a couple of small mistakes - one filler piece was the wrong color, and one cabinet was not the extra depth we ordered. They quickly replaced the filler piece and we ended up just using the cabinet they sent (the one to the left of the pantry was supposed to be the same depth as the pantry) and requesting a refund. We've been living in the kitchen for a few months now and are loving it (-:

So, you're in Canada? You might want to focus your comparison shopping on Canadian-made brands. There's a really high-end cabinet company that mass produces based in Canada, but I cannot think of the name at the moment. I'm sure there are several that you could deal with there that would make the shipping and warranty issues much easier for you than if you were to order a brand made in the US. I've not heard of Sollera, but it could be excellent, just not common in the US where I'm based.