saftgeek - I hate to admit it but you are all too correct about far too many attorneys! I was a high school teacher for 20 years before deciding to go to law school and I have been deeply appalled by the how truly unethical and dishonest some lawyers are. In the six years I've been practicing law, I've run into more dishonest, downright sleezy lawyers than I met incompetant teachers in twenty years of teaching school... and people are always knocking teachers for being incompetant! Shyster lawyers make me ashamed of this profession just as incompetant teachers sometimes made me ashamed of the teaching profession. I would urge you or anyone else who has evidence of a lawyer behaving dishonestly or unethically to report them to their state bar association. It might not do any good but then again, it just might. At least in Texas, I think our state bar tries to disbar the unethical lawyers whenever they can find them. It certainly sounds like your ex-boss was exactly that type. I also truly am not trying to paint GCs as dishonest. I believe the vast majority are honest folks who do their best to do a good job when building a home and, if they make mistakes, try their best to fix them. BUT, as in all professions, there are some people building homes that are either lazy, dishonest, or so downright disorganized that the homeowner who ends up hiring one of them needs to be able to go to court and get help. And, unfortunately, the contract promulgated by the Texas Association of Builders is specifically designed to protect these bottom-feeding GCs from facing the music for their bad behaviour. The funny thing is, I KNOW that it was the TAB's lawyers who drafted the d--n contract that protects the bad builders, so when I'm knocking the contract, I'm also slamming some of the members of my own profession! I actually suspect that most builders who use the TAB form contract do so because it is available to them cheaply and they don't know any more about what it really says than the homeowner does. And, so long as there are no major problems with the build - nobody is any the worse off. But, I defy any honest person who has ever READ the TAB contract to argue with a straight face that it is a fair and balanced contract. Among other things, it requires the homeowner to waive the "implied warranty of habitability". Basically an implied warranty of habitablity means that courts have said when two parties enter into a contract for one to build a home for the other, there is an implied understanding between them that the finished home will be inhabitable. The owner doesn't have to make sure to insist that language be put into the contract SAYING that the house must be able to be lived in when comleted...the courts will assume that since the contract was for the building of a home, the finished product must be something one can inhabit or it is simply not a "home." But, just in case someone WANTS just a shell - or something like that - to be built, courts will allow the parties to agree to waive the "implied warranty of habitability". Asking the homeowner to waive the implied warranty of habitablity might be fair if the homeowner wanted to build something totally new and different and the builder said, "you know, I can build that for you but I don't think it'll be something you can live in when I get done, are you SURE that's what you want?" But, I think you would have to agree that, except in those rare instances, a house should be inhabitable, just like a car should be driveable, a suit should be wearable, and a wedding cake should be edible. Would you agree to buy a new car from a manufacturer who insisted that you agree to waive the "implied warranty of driveability"? Would you purchase a suit from a tailor who refused to warrant that it would be wearable? Would you order a wedding cake from a baker who refused to guarantee that it would be edible? Why would you buy a home from someone who refused to warrant that it would be habitable????? Nevertheless, the Texas Association of Builders - with the help of its attorneys no doubt! - realized that implied warranties can be waived and that most homeowners don't ever really read or understand the contract they sign. So they put language into the form contract that waives the warranty of habitablility on every single home built under it. That means the homeowner may think he is contracting for a turn-key home but, even if the house he gets is so defective that he cannot possibly live in it - say the sewage pipe has broken in the wall so that there that raw sewage has contaminated all the insulation - the homeowner cannot argue that the builder breached the contract by building an UNIHABITABLE house. Fair????? The TAB contract also requires that the owner agree upfront to "binding arbitration" in the event of a dispute. This doesn't sound too bad...unless you happen to know a couple of facts about binding arbitration. First, arbitration is MUCH MORE EXPENSIVE than small claims court even though most building disputes are going to be over amounts small enough have brought the claim in small claims court. Second, arbitrators are selected and PAID by the parties to the dispute which means that arbitrators make more money if they are selected for more cases. If an arbitrator wants future work, they have to make sure that the party that is more likely to bring them future business is happy. Care to guess which party is more likely to NEED to hire an arbitrator for a second or third or fourth construction dispute? Some studies have shown that homeowners win less than 5% of claims that go to arbitration but win about half of claims that are tried in a court of law. Even those few homeowners who are nominal winners in arbitration almost never win enough money to actually repair their homes! The TAB contract also requires that the builder receive his final payment, in full, (i.e. NO RETAINAGE) at the time of the final walk-through even though it also specifies that a punch list of items to be corrected/completed/repaired will be made at this same time. In theory the builder is supposed to return and finish the punch list. But, WHY should the unscrupulous builder bother? After all, he has already been paid in full AND the homeowner can't even sue him in small claims court due to the binding arbitration clause I already mentioned? Do you think that is fair? I could go on and on about other clauses that are in the TAB contract but I suspect I've made my point. A builder who insists on using the TAB contract after having some of its many unfair clauses pointed out to him may not actually BE dishonest but, IMHO, neither is he the kind of straight shooter I really want to deal with. Straight shooters are willing to play on a level playing field.

@Calumim: Yes, just direct and honest is the way to go. I hope we don't get into a $$ issue and hope KD feels the design fee forfeit makes us "even." @Canukplayer: Yes, this is more stressful than I anticipated it would be. Thank you for your empathy. There was an expectation that I would purchase cabinets from KD. I think the floundering is due to inexperience running a company and perhaps lack of support (or not asking for support) from previous owner. @Mgoblue85: Thank you for reminding me this is a business deal and not a marriage! And hey, "business is business" has always been my saying when I need to be tough or when I lose a deal. I don't know why this situation is so hard for me. @Trebruchet: Thank you. I think you added another business slant to this. I now realize I have been taking this too personally and I think I am worried KD will do the same. I will definitely provide honest and respectful feedback if KD asks. Thank you each for taking the time to help me through this situation. Your heartfelt support is awesome and really bolstered me at a time when I need it the most. I feel oddly empowered right now. I will call KD in the morning and let you all know how it works out. In the meantime, I am so looking forward to the new custom cabinet guy. He grain matches everything - door and drawer panels and their frames and slab drawers are matched across the length of the cabinet run. Plus, impeccable reputation and good relationship with my GC. Oh, yeah, and virtually no price difference between the two firms. This forum is full of amazing people. Thank you!

Talia -- I'm so glad you decided against the firm! I didn't want to offer an opinion before as I have no experience with a kitchen reno in your budget. Mine was a relatively modest $20k - no structural work but I replaced every single thing. The one thing we do have in common though is that I didn't have time to manage my project either -- but I didn't have a choice, having a "more than full time" job/career. Yet when I fantasized about having a GC, I realized, "who am I kidding? I'm gonna be all over this no matter who is in charge! It's my home!" I did luck out though, finding the best licensed, insured, experienced carpenter, contractor -- George -- I could have found through asking around a LOT. Amazing, really. As the "GC" I hired the electrician, plumber and floor tile guy, (all referrals) but not without consulting George, my carpenter first who had a ton of experience and knowledge of other trades who checked their costs first for me, helped me tweak and negotiate, etc. George helped me with my lighting plan, a rather extensive one, for me and then he came here with me and "supervised" to make sure it was done right and according to plan. When I couldn't get out of a work meeting and get home for my granite install, George jumped in and then fielded a major problem with the island -- cut wrong size -- fabricator error. He called the fab and quickly resolved the problem and a new island top was put in the following week. And George? He removed and demo'd old cabs, installed the new ones and moldings and trim, cleared all trash and did cleanup, made me a second pantry with new door and shelves, put in new sink and faucet, new range and micro, new dishwasher and fridge, moved a misplaced chandelier (my fault) and patched/painted ceiling hole, kicked out the sloppy painter and found me a new one, patched kitchen floor after I decided to move a radiator a month after floor had been done, added new saddles... and I'm sure I missed a few things... which came to about $2,500. I gave him an additional $500.00 which he finally did take... not just for his extra supervision of others (that he throughly enjoyed doing and did so well with a very gentle touch) and jumping over here when I needed him and answering my 1,000+ questions about everything, but for caring about this job as if it were his own home. (I also gave him a like-new circular saw that I used only once some months ago and have been too scared to use again.) I also gave him 2 referrals that have turned into good jobs for him. Really, I feel like I owe him so much more! I think there are some real GEMS out there at reasonable cost that just need to be found. Of course with your budget and plans, you need more than a lone super-dedicated carpenter, but I'm hoping you'll find a firm or KD or GC or all three that will be your "George!" Note to Lovestocook -- I found 2 great Mauviel pieces at Home Goods! More great gems at...

Thanks everyone! I feel as though a great weight has been lifted off my shoulders! Of course now, I'm almost afraid to keep reading 'cause I may read about something I didn't think/know about and can't change now LOL! Naw.....I'm addicted...besides, I have a long way to go! I'm sure I'll have lots more questions as we progress...but for now, out of the 0% club and into, what, 10% maybe? To those of you not there yet...enjoy the planning, it really was/is fun! And, know that all of us are here to help if we can...