Houzz Logo Print
hzdeleted_459360

What Would You Do: Painters Got Paint on Awning... Won't Come Off

12 years ago

I'm more than annoyed. The painters who painted all our outside trim got dabs pf paint all along the front edge of the awning over our bedroom deck and it won't come out. We've used these people before and had no problems with their work.

Our awning is mounted to the rafter ends from hangers that go up into the soffit under the eaves. It was rolled up in the retracted position so they could paint the soffit and moulding on the house. The guy was apparently trying to get as much of the soffit painted as possible with the awning in place --- it's not really possible to remove the awning--- and got dabs of paint at intervals all along the length of the outside edge.

The awning is made of the very stiff Sunbrella that is much heavier than the upholstery grade stuff cushions are made from. The awning maker sent me an extra piece of material for us to paint so we could try various methods of cleaning it. NOTHING removes this paint. We used goof off and a special latex paint remover from the paint store, neither of which removed even half of the paint daubs and left an oily ring around them that actually looked worse. Detergent and water, Dawn liquid detergent, bleach, you name it, it doesn't work.

The awning is just about 1 year old. It was just over $3500. There is no way to "fix" it. The painters are local people who basically live from job to job and could not offer any redress if they wanted to. The awning still works, but it's appearance is definitely diminished by the paint daubs across the front. What should I do? Anything? Write bad reviews on sites like kudzu? Chalk it up to the standard of available labor in rural Georgia and just move on?

Ironically, I have always resisted importing service companies from a nearby large city, preferring to keep our dollars local. This is where our business is and where our livelihood is earned so it only seems fair to keep our own business here, too. I have occasionally been painfully aware that we could have gotten better service and/or products if we'd contracted out elsewhere, but have had a more sanguine attitude. For some reason this is really bugging me, even though it's not the most expensive mistake a workman has made here. What say you? Anyone with a similar experience? Shall I just shut up and get over it?

Because of the way the light was striking when I took these you cannot see the dabs on the darker stripes in these photos, but they are as every bit as noticeable as these in person. ÃÂ They're on every stripe, here are a few:



Comments (38)

Sponsored
Ed Ball Designs
Average rating: 4.8 out of 5 stars31 Reviews
Exquisite Landscape Architecture & Design - “Best of Houzz" Winner