Buying online at Efaucets
jennyj1953
10 years ago
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Comments (15)
geller
10 years agojmrca
10 years agoRelated Discussions
Best online site to buy faucets?
Comments (16)I bought all the Hansgrohe shower supplies and bath faucet as well as vanity from Home and Stone. Got incredible service from them, spoke to real people, they are authorized retailers so I get the service from Hansgrohe if there are issues, best of all, with their great prices and better still Friday Frenzy additional discounts, I saved a TON over what I would have paid locally and yes, I did try to shop locally before I ordered. I contacted Hansgrohe beforehand and they gave me all the part numbers I needed for my order. My savings with pay for the rest of the bath fixtures....See Morewarning about efaucets
Comments (2)I just can't understand all the complaints about eFaucets. My parents-in-law used them for all of their plumbing fixtures down to the ORB shower drain covers. No problems. We used them for all of our plumbing fixures, and, again, no problems. I never had a problem getting a live person on the phone when I had a question -- and when my parents-in-law were building, there were a ton of questions! You do have to manually delete the bond from your shopping cart. Like anything I buy online, though, I go over the shopping cart with a fine-tooth comb before I hit the final PURCHASE button....See MoreAny real reason not to buy toilet at efaucets.com (vs. plumber)?
Comments (15)I've ordered a few things from FaucetDirect.com - which incidentally had amazing customer service. Decent prices, not the lowest, but very confidence-inspiring all over. It was very tempting to hit send and do the whole order that way. After some footwork to two local plumbing supply showrooms, I found one overpriced and the other an absolute dream. It's thanks in part to the sales tech who was brilliant, efficient and agreed to provide contractor pricing. (I'd asked her whether better to have my plumber or tile guy come in and do the purchase or me, etc.) She gave me lower prices than FaucetDirect could (after FaucetDirect's 6% discount and free shipping), quite substantially lower on some things, and far lower than the other local place. So the major things will come from this local supply place, delivered in one fell swoop except for one item that is special order and not needed till much later. Three things they did not carry or have in stock are coming from FaucetDirect. On one shower valve where there are two options, after a discussion with my plumber I wasn't convinced they'd really be happy with the one they said they'd want to use instead of the other, so I ordered both from the local place, with their sales tech verifying that if unused I can return whichever one they don't need. The research was time-consuming but I think this was the best approach for the type of consumer who wants to know what is going into their remodel in detail, wants a variety of choices and can coordinate for their plumbers and bathroom contractors rather than fuss around. If you don't have time to go find out what a toilet rough-in is and measure it out yourself and think about the math of what the finished wall will be in terms of rough-in with tile behind it, and then look at toilet schematics, etc., and to do that sort of things with shower valves and other components ... augmented with a couple calls to your plumber and/or bathroom contractor ... then I think it's fine to rely just on what your plumber/contractor recommends. Going only with the plumber/tile contractor's suggestions can be a good route if you know the general idea of what you have in mind but aren't particularly choosy about the exact style....See MoreLooking for Recent eFaucet reviews
Comments (7)3 orders since April. 2 fine. 1 had no issues at all, shipped immediately and arrived with no issues. The other was a custom Kohler sink order so was expectedly slow to ship but came faster than other sites had estimated. The last order (two garbage disposals) said it was in Stock but really wasn't. Hadn't shipped after a week and had to call. Found out it was back ordered and ordered instead from Amazon, albeit more expensively and not tax free. They cancelled the order and refunded me without issue. Customer service was pretty good. I would use them again....See Moregeoffrey_b
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