Hi Katclaw~ I just wanted to say that I totally agree with Lindamarie. You should most definitely check out Dave Ramsey's site (link below). I honestly believe that through Dave Ramsey, God has TOTALLY changed our lives, saved our marriage and helped make our family's financial future brighter than ever. Now, while almost everyone else is looking around wondering what the heck they are possibly going to do, we are finally sitting back and breathing easy for the first time in our 18 1/2 years of marriage! It is such an incredible and liberating feeling! We are finally debt free except for our mortgage, which we just got last year when my husband finished building our dream home. However, we fully expect to have it paid off in just a few years!! Dave has an awesome book called 'The Total Money Makeover'. It is available at Amazon, Wal*Mart and on Dave's site. It is a super easy read and it is the very first step toward finding your financial peace and freedom! Dave also has a program called 'Financial Peace University'. This is a life-changing 13-week program/class that teaches you how to make the right decisions with your money. In addition to teaching you so many amazing ways to financial freedom, Dave has many, many resources available to you on his website, including what you are specifically looking for at this time, financial counselors. Plus, if you are like me and the website looks a bit overwhelming, you can call them toll-free at 1-888-227-3223 and explain your situation. One of their counselors will be happy to help you get on the right track and show you how to handle those creditors. (Just remember, FOOD, SHELTER, TRANSPORTATION and CLOTHING must come FIRST! Everyone else can wait, including credit cards. If that dings your credit, then so be it, but those 4 things must come before anything.) Also available through his website are what he refers to as 'Endorsed Local Providers' (ELPs). ELPs are providers such as Lenders, Real Estate Agents, CPAs, Insurance Agents, Tax Preparers, Attorneys, etc. who are all endorsed by Dave. They are only recommended after being very carefully screened by Dave and his staff. My husband and I have been very pleased with a couple of these who have been recommended to us. Remarkably, so far we have not had to pay one red cent for any of the advice they have provided! However, if we should need the type of service they provide in the future, we would not hesitate to use them or recommend them to our family and friends. I hope and pray this has helped you, or someone else, in some way. I'm telling you, my husband finding Dave on the radio is the best thing that ever happened to our finances and to our marriage. Just try it! What do you have to lose??? Here is a link that might be useful: DAVE RAMSEY

DH & I also have several cards with no balance on them. We will be applying for a mortgage soon, so I asked my banker this question. He told me to cancel the majority of the cards, but to keep either a couple with fairly low limits or one card with a pretty decent limit. He said that banks like to see someone have $30,000-$40,000 worth open credit on cards (depending on your income). He says that lets them know that you have a source of available money that you can access quickly. He said they don't like to see huge amounts of open credit because that shows the potential for a problem. We pulled our own credit reports & they said that the amount of unused credit we have may actually be hurting our score. We have only a tiny fraction owed but a lot of open credit. Another thing my banker & the credit report mentioned was the ratio of how much you owe to the amount of open credit. Example: If you owe $5,000 & have two cards with a total credit limit of $20,000, cancelling one card that has a $10,000 limit can actually hurt you. Instead of having a balance that equals one quarter of your available credit, you will now owe an amt. equal to half of your available credit. If you want to cancel, make sure you write a letter to the credit card company & keep it & proof that you mailed it on file. Make sure to request that they note in your file that the card was cancelled at your request. Having a lender cancel your card can hurt your credit score. If you won't be applying for a loan any time soon, you can just leave them & they will drop off of your credit report after a few years.

Everything I've seen/heard about this is not to cancel credit cards. Cancelling them does affect your credit scores. That said, at one point I had 3 separate credit cards issued by the same bank. I use only one and pay the balance in full every month. I have received letters from the bank requesting that I either use the cards or said cards would be cancelled effective 30 days of the receipt of said letter. I didn't use them, and those accounts have been cancelled. DH hates credit cards and prefers to pay cash for purchases. I did check with the 3 credit bureaus regarding whether the cancellation by the bank for lack of use of those two cards would affect our credit scores. All three claimed that it would not, and I did manage to obtain fax confirmation of that assurance. I did pull reports at 90 days after their cancellation, and our scores hadn't changed. Unless the card company contacts you about cancelling for lack of use, I wouldn't cancel.

Credit card numbers can be accessed by crooks so many ways nowadays--not just by someone picking your purse or going through trash; a lot of computer-savvy people steal entire customer database info (like what happened a few years ago with TJMaxx/HomeGoods/Marshalls). Glad the woman could help you. Did she say whether she'd flag that old account for further activity? Unfortunately, the credit card companies never tell you how your account was compromised--by whom, to what extent. A few years ago, I got a letter from my credit card company saying my account had been compromised by a website and that I needed to fill out a form and that my account would be closed and a new one opened (it was legit, not a scam to get personal info). But no one would tell me which website it was so I could stop doing business with it! That account changeover really messed up some of my automatic debit payments, I'll tell you, even tho the credit card company said everything would be transferred smoothly...