Cabinet maker screwed up cabinet stain badly... denies wrongdoing
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11 years ago
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palimpsest
11 years ago_sophiewheeler
11 years agoRelated Discussions
Need help w/cabinet decision: Kraftmaid or Custom
Comments (9)We went the custom route in our kitchen and we have NO regrets. We were able to talk it through with our guy and create the size WE needed, depths of the cabinets not standard because he could do what we want. As to the finish, ours used a clearcoat conversion finish, which as I understand is the industry standard. He buys his doors and drawer fronts from a mill that only sells to contractors and they are excellent quality. We were working with red birch and my husband had certain things he did not want in the grain pattern, so our contractor gave the mill his requirements and told them he'd send any doors back that didn't meet the criteria. Will Kraftmaid do that for you? I would suggest you look at my link to my nearly finished kitchen to see pix of most of the following: 1. microwave wall entirely custom 2. See the deep drawer with the Dutch oven and large metal strainer/bowl? It is 23" long. I had the space and didn't want to waste it. 2. All top drawers are a 5" deep box because I hate super shallow ones. 3. I have a split front drawer for my silverware, the top part being a separate cutting board. (Most places have a cutting board that can't be opened solo. It's nested inside the drawer). And that couldn't have been done with a typical drawer box either. Moneywise, I didn't like the entry-level stove anyway, so we kept our old one. When the time comes, hopefully I will have rebounded from the kitchen costs and buy a better one than the entry-level models. Had we been short another $1200, we would have held off on buying the fridge and stayed with our contractor. Another money question: How does Kraftmaid handle change-orders and the pricing for that? I realized after our cabinets came that one of them was not what I'd expected at all. It was my fault, really. So we decided to do a change order and eat the cost. Our cabinetmaker wanted us to be happy and went above and beyond in getting the change done and being beyond fair in what he charged us for it. Here is a link that might be useful: nearly done U kitchen...See MoreJim Bishop Cabinets - Looking for Feedback
Comments (27)I have Jim Bishop cabinets. In the first 12 months of wear I had many problems. 1) Finish wearing off around knobs. Looks like they are 20 years old. Poor quality finish. 2) Pantry closet (which wasn't cheap) split in half. 3) drawer under sink split in half 4) faded cabinet doors within 3 years. I complained early on... finally, a JB rep came to my house. He promised some repair. He never returned or called. Finally spoke with someone from JB who told me it was too late to do anything. AND... the wear and tear was my fault. I can't believe that the finish would wear off in the first year and that be my fault. Poor quality and poor customer service. Eventually I will have to replace the kitchen because of the worn out appearance. VERY DISAPPOINTED....See More"Semi-custom" Cabinets - MDF / Plywood dilemma, conflicting advice
Comments (17)This has been discussed longer than I've been around here. (more than a decade) First you are much more likely looking at furniture board-aka particle board than MDF. The vast majority of cabinets do NOT use MDF but an enormous number of KD's, salesman, even contractors will refer to it as MDF. (but depending on type of each they would be on practically equal footing with particle having an edge over most of what is actually used for MDF in cabinets-there are over 100 variations for each) I currently only have one brand of frameless cabinets that offers Particle Board- they also offer ply and every other brand I have at the moment uses plywood sides. I went to great lengths to get that brand specifically for the particle board option. What I tell my customer- once you are at the middle price point, top end at the box store (Kraftmaid, Shuler...) there is no point in paying for plywood except: on exposed ends if that is what it takes to get veneer, and sometimes for shelves greater than 30" wide that will be VERY heavily loaded. So I'm telling them that when they go shopping somewhere else they should be looking at a less expensive options than some of what I have. When I worked at a place that had more particle board options available I told people exactly the same thing. I used to post the physical stats from the National Plywood Association for both- for all but bending under load, particle wins. Search back a few years if you want to see those. My own kitchen is particle board frameless because that is what I wanted and fit my budget. If I were to spend more I would not burn $$ just to be able to say I have plywood. There are far more important aspects to cabinets quality than "pepsi or coke" ply or furniture board. AND once you have settled on a price point there is more to picking who you work with than which brand-who provides it for you counts for more. As to the cabinets themselves- the most important aspect of a middle of the road or better brand is customer service and QC, finish is next, methods of construction and volume come in there (how rushed are the people on the glue line is my favorite thing to see when evaluating a brand- a really accurate indicator of how things will turn out in the long run). Jakuvall...See MoreRemodel with Home Depot and innermost cabinets
Comments (11)Thank you... They did just call me from the corporate office this morning. They told me that a solution is under way, and that they will contact me when they have new information from the cabinet company. The problem has been that they have not been putting the screws to the innermost cabinet people, and making them answer for their responsibility in this. We have been trying to get written assurances that we will either be compensated for our time and losses, or, in the event that they cannot properly amend the problem, that they will refund us full and remove the bad cabinets from our property. We simply want a written guarantee that they will own up and do the right thing no matter what the outcome. They use what we call weasel words, like... "we are unable to do this sort of thing", or "we simply do not have any such form of written assurance available". What they mean is that they CAN do this, but they won't. So we continue to fight, for now....See MoreGreenDesigns
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