Have you tried asking LG to do a "goodwill" repair for free since this same problem happened less than 3 years ago?

I have a KitchenAid mw where the pull down has broken three times in less than 12 years. They paid for the labor (not the parts) for the first two repairs because it kept happening. Unfortunately, it is broke again, the mw is over 10 years old and they are done with me -- but you never know unless you ask.

Anyhow, my SQ is being delivered Wed.

Thanks for encouraging me to call LG.

I just called, and they are sending a tech out. Technically the washer is out of warranty, except for the particular "error code" which the washer is displaying, it is covered for that.

They are sending someone out to fix it. I may try selling it on Craig's list while it's still newly fixed (the rotor is a major problem, 2 times in 3 years is not acceptable to me), and maybe get a SQ...

There are a good number of people who have this issue with the LG top loading HE washers so I think there are just some lemon HE washers out there.

I looked at the Speed Queen website and they have three top loading washers listed that seem to be very good for what you need.

I think your plan to sell your washer after it is repaired is good, but I admit I do feel bad for the new buyer. If it was me I would basically give it away. Putting it on the curb only means someone will pick it up, repair it and resell so at least your buyer can be forewarned if you sell it cheap and disclose your issues with it.

Acadiafun- I would do just that- sell the LG for a very discounted price and disclose the rotor issue. I have all the paperwork to go with the machine, including the repair tickets, and tell the new owners that we got 1 yr out of the first rotor, two out of the second.

My main issue is trying to get it moved out of my house and have someone get some use out of it instead of going to the dump. I would sell the washer and LG gas dryer as a set, the dryer is perfect and I have no complaints, so at the very least, the new buyer would get a working washer that would last a year or two (maybe lucky and last more) and a very good dryer that would last hopefully for a long time, both at a very good, discounted price.

I need to check with LG, but I was reading in my warranty booklet, that the motor parts and labor are covered for 10 years, which is why the issue is covered now.

The washer has always seemed to have gotten unbalanced almost exclusively with small to medium sized loads, never with larger loads (like towels, bedding) which makes me wonder if my wash habits put more stress on the rotor because the washer is constantly trying to rebalance small loads. I wonder if someone with a larger family and larger loads might have the rotor last longer? Maybe not, but wonder how much testing LG has done into small households vs. large households using the washer and repair rates...

With a Speed Queen it is highly unlikely you will have problems with unbalanced loads.
Also had a top loading "he" washer that would also easily go unbalanced and then have to refill with water which seemed like a waste.
Well that washer was malfunctioning at only 2yrs.old. Did not want to go through the trouble of getting it fixed because I read and heard good things about Speed Queen.

Purchased a SQ top load model AWN 432 in March of last year and have not looked back. I have yet to hear and see this washer go out of balance; this machine has an excellent suspension system in it.

triedandtrue -- is the 432 terribly noisy? (I know everyone has a different definition of noisy).

Mine is being delivered Wed.

In regards to unbalanced load capability, Speed Queen had the best out of balance performance in the industry at one time and may still may have it. Keys were pivoting and translating wash module with a high mass moment of inertia for the basket and water containment vessel (they are steel for the most part vs plastic for many competitors). Overall unit weight is a benefit as well to hold the feet on the floor while under load.

A good value brand.

Thanks everyone for your replies.

After finding out that just a visit to diagnose the problem with the LG washer is $135, and that only parts, not labor to fix are only covered, we've decided to just buy a new washer. (won't spin water out, Ue error code- NOT UE, which is unbalanced warning, the customer service at LG and tech said Ue means something is wrong with the motor system).

Found a Speed Queen dealer about 20 miles from my house, they are ordering me a top loader 542 SQ washer, and will remove the old washer for a small fee. I asked what will happen to the old washer- she said it won't end up in the dump, they will either send it to recycling, or use for parts. I don't care what they do with it, as long as it doesn't end up in the landfill. I couldn't just haul it to the curb and post "free" like someone in my other post recommended- it's too heavy for us to move, and we have an extremely steep driveway- there's no way we could move it down there safely!

SQ should be arriving in about a week! Happy, happy, thank you all! Love this forum!

Please post your review when you get your SQ :)

Stir fryi, sorry for the wait. My machines are in my basement so it isn't really noticeable. You will hear rythmic mechanical sounds when it is agitating; but it isn't very loud. Spin is especially quiet.

Realized today is Thursday. You got the washer yesterday; so I assume you already know. :)

Yes gardenspuds, tell us your impressions after you use it. Hoping for a good experience like I and so many others are having with these "old school" washers.