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Old liquid softener gooed up new washer

I got a new washer and it had a place to add liquid softener. I had some old liquid softener on the shelf and added some to this place and it just turned to goo, goop, gunk. I've tried water, water with bleach, water with dish soap, water with laundry soap. I've still got gunky stuff. Suggestions?

Causes no problems. The stuff is just there.

I cannot find any way to remove anything for cleaning. There is this hole, says 'liquid softner' in very fine print.

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