FYI protection plans don't cover cat scratches. In fact the only animal damage covered by these plans is if your pet has an accident on the furniture. The reason for this is animal scratching, chewing etc. is considered potentially repetitive damage. For example the cat could scratch the sofa, it could be fixed and the cat could do the same thing again the next day. If you are making a claim and you have a pet it is best to never mention your pet. Look at your plan and carefully follow the procedure of how to make a claim. If you don't follow the procedure they won't honor the claim. Save your receipts and paperwork as you will need them if you ever have to make a claim. When you make your claim they will ask you questions, like when did it happen. Your answers will determine if your claim gets paid. Jaymar makes a well tailored product as many Canadian companies do. They used to make some more high styled products but have settled into a more classic design. They had a rocky spell when the Canadian dollar rose relative to the US dollars as was the case with many Canadian manufacturers but apparently they managed to get through that.

We bought two reclining sofas from the Latitude's Collection from a local retailer on June 18th 2013. I assured by the retailer that Flexsteel furniture was the best and everything had a great warranty. I have all these paperwork, including the warranty tags that were attached. The two sofas were delivered by the end of that month, but we didn't get to use them much, because we were gone most of the summer. Within a few weeks of use, the leather color wore off in spots (now worn off on some of the seams) and I contacted the retailer who gave me a color pen to touch up the leather. It is now May 2014 and the cushions sag and it is impossible to be comfortable while sitting on them. Because it is less than a year, I tried to contact the retailer, but the owner retired and closed the store. (Countryside Furniture) I called Flexsteel who told me I must go through another retailer that sells Flexsteel . They recommended several within 50 miles, including an upholsterer. I contacted a few and finally my call was returned by one who came, offered sympathy and took pictures. They told me they would contact Flexsteel and have them returned and repaired. Sounds good, right? Well today the retailer called and said Flexsteel turned downed the request ...that the couches mahim, my have been transferred to the original retailer from another store and therefore there was no warranty. Since the original retailer is out of business, I cant ask him. What can I do with the couches? I was advised I could try to sell them at a yard sale. Needless to say, I would advise against buying this collection. As for me, I will never again buy anything from Flexsteel. I believe in ethics. My husband and I are retired and cannot make an investment like this again.

I don't see how you can go wrong. All the new technology added to washing machines is for energy efficiency or marketing nonsense (steam, etc.) I spent a year with an HE frontloader and loathed it. For $1500, I expected an appliance that would make life easier, not harder. A machine that would got clothes cleaner with less effort. A machine that didn't take all day to wash clothes. For those who say Europe has used front loaders for decades, I would say yes, but not the giant-sized, hyper-efficient water-starved machines that are for sale today. They don't use enough water to wash and rinse properly and I'll never be convinced otherwise or purchase another. A year of experience with it was enough proof for me.

We also have a Flexsteel leather recliner sofa and loveseat and so far, we love them. I too would advise you to find another retailer. What you're looking for (a couch that feels in some ways like this one, but looks in some ways like another, and feels in some ways different from any you've seen) is not something that someone over the phone will be able to help you with. It's too subjective/individual, and you really will only find what you want by looking and and sitting on several models. It's also possible that Flexsteel doesn't make exactly what you want, and you'll have to look outside their lines for another manufacturer.