Contractor did work without our approval!
misobento
11 years ago
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southerncanuck
11 years agolast modified: 9 years agomillworkman
11 years agolast modified: 9 years agoRelated Discussions
Now what? Granite was sealed without our approval
Comments (5)Thanks everyone! Well they're finally gone and I've cleaned with Daily Granite and a microfiber cloth and everything looks good. Most of the smeary, streaky stuff is gone and they feel and look really nice. Since none of the installers spoke English, I'll have to call the office tomorrow to find out what type of sealer was applied but I'm thinking I'll just register my concern at this point and hope for the best! At least if they develop a problem due to the sealer down the road - there will be a record of it!...See Morehelp in working with our contractor
Comments (5)I spoke with the contractor and he was soooo annoyed during the whole conversation. After about 20 minutes, it was very clear that he was annoyed because I was right. Anyway, he agreed to be much less agressive with collecting payments. I will not have to pay the last bill he sent which means I owe 7% of the total job. Finally, I told him I want all material on site (there were delays due to materials not being on site and a back up in case he didn't finish) AND I told him AFTER all the work was done, every spot spackled, primed and painted, THEN he could bill me, then I would take 2 weeks to pay (which is in the contract). I told him, due to the aggressive bill collecting in the past (he asks me for payment 20 minutes after handing me the bill!) I wasn't going to consider accepting a final bill unless the whole thing was done. Not mostly done, just a little thing here and there. He was sort of annoyed but agreed. Luckily, he isn't here most days and it is the foreman I deal with. What a grouch. He really took it personally even after I said not to that it is just good business. I would be stupid to do it any other way....See MoreCabinets changed without owners approval
Comments (22)Hi Kerry! I answered your question yesterday, but must not have pressed submit, sorry! Since you asked what I would do, I'll tell you. I'm of the opinion that you catch more flies with honey than vinegar. When I need to confront someone, I always start with the assumption that they're a good person and want a resolution as much as I do. So I speak in a pleasant, calm voice and smile while I'm talking. So I would first ask him what happened that led him to make this change. Hopefully he'll admit to his mistake or that of the designer. Then I would ask why he didn't call, email, text, whatever, to get your input and permission before proceeding with the changes. The whole thing could have been solved right there with a simple call to you. Then I would tell him that I'm unhappy with the way my kitchen looks and functions now and that we need to come up with a solution. Know what you want that solution to be before you start talking to him! If it's ripping it out and starting over, or whatever. And here's the really important thing: GET IT IN WRITING!!! You need something in writing, signed by him and anyone else involved, like the designer, that specifies what they will do and that it will be free. I hope you have asked him to stop until you can talk! Don't let him proceed until you have come to a resolution! And I really hope you haven't paid him in full yet, because that's really your only leverage. DO NOT PAY HIM until YOU are satisfied with the job!! I agree you may be protected under consumer protection laws, but you don't want to spend the next three years in litigation, you want your kitchen. So, that's how I would handle it. Hope this helps! :-)...See MoreIs this normal or did our contractor do a bad job?
Comments (7)I'm not sure what that rack & rail contraption is or does... But I'm not going to blame the installer yet. May be a quality control issue with whoever manufactured the rack. Is this an add-on item or did it ship with the cabinets? Please post a photo of the pull out in an extended position. (This may be a design issue---some pull-outs have no way to anchor the full length of the door--meaning the top half/ two-thirds of the door is kinda' flopping in the breeze & can/ will warp.) There really isn't much/ anything the installer can do with faulty design. I would think a professional installer would be able to cut holes based on a template, but it seems like they basically eyeballed it and cut it a bit rough around the edges. No it does not look like they eyeballed it. People complain about this all of the time here. Your install looks quite neat in comparison. Whoever did these cut-outs took more time & effort with the cut-outs than most do. What did the back of the old sink cabinet look like? Or perhaps there wasn't a sink 'cabinet' in place before? May have had built in place cabinets or factory cabinets and just a 'sink front' before? In real life, once the sink is hanging in there and all of the water connections/ pipes/ hoses are cluttering up the space plus all the stuff that you store in there, you won't notice it. The only concern that I would have is that it appears that the drain has burped a bit on the floor of the cabinet. I would get that wiped up pronto & slip a pan or bowl underneath the drain to catch any future drips until the drain line gets connected....See Moreazzalea
11 years agolast modified: 9 years agotealeaf1012
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11 years agolast modified: 9 years agosoutherncanuck
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11 years agolast modified: 9 years agomudhoney
11 years agolast modified: 9 years agoQuestioner72
11 years agolast modified: 9 years agoravenh2001
11 years agolast modified: 9 years agodreamgarden
10 years agolast modified: 9 years agosoutherncanuck
10 years agolast modified: 9 years agobrickeyee
10 years agolast modified: 9 years agodreamgarden
10 years agolast modified: 9 years agodreamgarden
10 years agolast modified: 9 years agobrickeyee
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10 years agolast modified: 9 years agoTamarah Yardley
5 years agotoxcrusadr
5 years agomidcenturymodernlove
5 years agoKa Wi
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3 years agoHU-890885048
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10 months agoSuzieque
10 months agoKa Wi
10 months ago
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