Well...Earheart Equipment lived up my expectations.... They did call back before 5PM, only to tell me that the trade-in I was wanting would have been a fair deal for both them and I....but...here is the kicker; the company just now, today, declared they are not going to take any more riding mowers as trade-ins. If Dean or Tuck would have gotten off their buts and worked with me, this negative John Deere dealer thread would not been started. I talked with a local Scag, Honda and Exmark dealer and they will take care of my servicing needs in the future for my JD GX345 Garden Tractor. Goodbye Earheart...good luck, I hope you can keep some of your customers, but don't cry "poor economy" when you file for Chapter 11. Yes, the economy isn't good right now, but you more than make up for it with PEE-POOR customer service.

ya think - You are correct, I should not stoop to the tools level and thus will ignore the most recent posts from the angry appliance dealer, mschuma, and a few others. Let me just say - if people want to disagree, thats their choice. But when they choose to insult me, well then they shouldn't expect an all rosy retort. However - to make it clear, the two comments my "screw you" comment was directed at from the initial thread were: Man I love stories about greed and stupidity. and Oh, please! Don't get me going! People who turn the world upside down looking to save the last few bucks on some expensive appliance or luxury car and then go ballistic when things don't go to their satisfaction are one of my major dislikes Which were so far off base and completely missed the point of my post. In fact, on the initial thread that had some 80+ replies - I only posted twice. Yes just twice - the original post and a second one which said: Wow - this thread has gotten a bit crazy since I started it. I am not going to respond to a bunch of comments now (especially those smart-ass ones questioning my intelligence and intentions) - I will do so at a later time. I purposely did not name names in the thread other than asking for contact info at Bluestar / Signature, because I wanted to make sure to speak with all parties involved so I could make sure I fully understood all aspects of this from each party before I posted anything that potentially would impugne someone's reputation / integrity. That is why in my initial post - I said "without going into full details". Since then, I have spoken with the manager of the local appliance dealer, Mike for Indoorxs (who since he posted here, I have no problem now mentioning) and have a message in to someone from Signature. Once I hear from Signature, I will come back with an update and will provide more details. Not sure how my original post or my followup got anyone's panties in a bunch but as promised I came back to fill in the rest of the story for those who were interested. I appreciate their feedback on this thread and I am sorry some trolls have tried to hijack this thread by personally attacking me. I have posted on a number of other threads in this forum to be helpful to others. I believe sharing my experience in this particular case would also be helpful. Its too bad some folks don't feel that way

Thanks for the responses. Hubs and GC are working the house split down the middle. GC gets us the referrals, we manage all contracts and sub selection. GC gets less than 8% because we want full authority over contractor variances. We are on all paperwork, exclusively. We write all checks. GC and Husband were on the phone with plumbers when I left. The 'garden tub' that they deposited at the work site has a 9.5" fill line to the overflow. What we ordered was 14.5". Width is 22" at bottom, we ordered 27" at bottom, fluted to 29.5". Huge difference. I got even madder when they both decided to just stick with what they gave us and take the credit with the plumber. I wouldn't have asked for a garden if I didn't want one. I'm more upset that they chose not to say anything and not give us any time to make a different decision. I decided to leave the work site in order to let them work it out. Seems like a tiny thing to some, but I have a few children that will use a tub daily. Does anyone else feel like they have to make concessions on every single thing!? I'm OK with making compromises, but I'm getting frustrated at giving in on almost every little detail. I need a drink.

Hi just wanted to update you NYC dwellers on my experience with Plessers in LI. I ordered an undercounter refridgerator and a DW on 11/29. I cancelled the delivery once because I wasn't ready to receive and rescheduled for Dec 27. On Dec.23 I had to leave the country (2 months)because of a death in the family. When I returned I rescheduled for Mar 1. Plessers delivery called the night before the delivery to tell me a time frame of 6-7am(never had anyone do that before, usually it's "sometime between 8-5")and called that morning to tell me a more exact time 7:15am. They were on time ! I paid for gold delivery since I'm in a walkup(2nd fl)and curbside wouldn't work. I found all of the customer service staff(Patrick, Anthony, Jessica) helpful and pleasant to deal with. Also they provide their own 10year part warranty. I'm not sure how it works with other dealers but I was very happy that I was not penalized for delaying my delivery.