i installed QT lite and message said must uninstall quicktime.Then iTunes asked me if I wanted to install update to Quicktime. I said yes. problem remains the same after rebooting and again getting a prompt for uniblue. Although I got rid of all QT related programs at the time this problem started, perhaps I missed something and now perhaps have bits and pieces of QT. I can't tell. Don't understand relevance of using QT for the games that came with the software. I will google for a full set of Quicktime. and look for you to suggest something else. It is getting late for some folks but will wait for further instructions after install of QT

can you run this, see link Then this http://www.bleepingcomputer.com/download/junkware-removal-tool/ Anyway you can run Malwarebytes http://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ Here is a link that might be useful: adwcleaner

Alright, here's the new log: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 9:54:28 PM, on 10/20/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINNT\System32\smss.exe C:\WINNT\system32\winlogon.exe C:\WINNT\system32\services.exe C:\WINNT\system32\lsass.exe C:\WINNT\system32\svchost.exe C:\WINNT\System32\svchost.exe C:\WINNT\system32\LEXBCES.EXE C:\WINNT\system32\spoolsv.exe C:\WINNT\system32\LEXPPS.EXE C:\WINNT\Explorer.EXE C:\PROGRA~1\LEXMAR~1\LXBRKsk.exe C:\Program Files\Lexmark 3100 Series\lxbrbmgr.exe C:\Program Files\Common Files\AOL\1100784346\ee\AOLSoftware.exe C:\Program Files\Common Files\AOL\ACS\AOLDial.exe C:\Program Files\McAfee.com\Agent\mcagent.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\Lexmark 3100 Series\lxbrbmon.exe C:\WINNT\system32\ctfmon.exe C:\Program Files\Lexmark 3100 Series\lxbrcmon.exe C:\Program Files\AOL 9.1\waol.exe C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\WINNT\ehome\ehSched.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe C:\Program Files\McAfee\MPF\MPFSrv.exe C:\WINNT\System32\nvsvc32.exe C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe C:\WINNT\System32\svchost.exe C:\WINNT\system32\wuauclt.exe C:\Program Files\Canon\CAL\CALMAIN.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.att.net/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;*.local O2 - BHO: (no name) - "02478D38-C3F9-4efb-9B51-7695ECA05670> - (no file) O2 - BHO: SSVHelper Class - "761497BB-D6F0-462C-B6EB-D4DAF1D92D43> - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: scriptproxy - "7DB2D5A0-7241-4E79-B68D-6309F01C5231> - C:\Program Files\McAfee\VirusScan\scriptsn.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - "DBC80044-A445-435b-BC74-9C25C1C588A9> - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - "E7E6F031-17CE-4C07-BC86-EABFE594F69C> - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O4 - HKLM\..\Run: [LXBRKsk] C:\PROGRA~1\LEXMAR~1\LXBRKsk.exe O4 - HKLM\..\Run: [Lexmark 3100 Series] "C:\Program Files\Lexmark 3100 Series\lxbrbmgr.exe" O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1100784346\ee\AOLSoftware.exe O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - HKCU\..\Run: [SmileboxTray] "C:\Documents and Settings\Administrator\Application Data\Smilebox\SmileboxTray.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.1\AOL.EXE" -b O9 - Extra button: (no name) - "08B0E5C0-4FCB-11CF-AAA5-00401C608501> - C:\Program Files\Java\jre6\bin\jp2iexp.dll O9 - Extra 'Tools' menuitem: Sun Java Console - "08B0E5C0-4FCB-11CF-AAA5-00401C608501> - C:\Program Files\Java\jre6\bin\jp2iexp.dll O9 - Extra button: (no name) - "e2e2dd38-d088-4134-82b7-f2ba38496583> - C:\WINNT\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - "e2e2dd38-d088-4134-82b7-f2ba38496583> - C:\WINNT\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - "FB5F1910-F110-11d2-BB9E-00C04F795683> - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - "FB5F1910-F110-11d2-BB9E-00C04F795683> - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: "01113300-3E00-11D2-8470-0060089874ED> (Support.com Configuration Class) - http://support.fastaccess.com/sdccommon/download/tgctlcm.cab O16 - DPF: "0742B9EF-8C83-41CA-BFBA-830A59E23533> (Microsoft Data Collection Control) - https://support.microsoft.com/Dcode/ActiveX/MSDcode.cab O16 - DPF: "0CCA191D-13A6-4E29-B746-314DEE697D83> (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab O16 - DPF: "1663ed61-23eb-11d2-b92f-008048fdd814> (MeadCo ScriptX Advanced) - https://eagent.farmersinsurance.com/PLA/eAgent/eAuto/commonActiveX/smsx.cab O16 - DPF: "2E12FB00-546B-4EE3-9CC2-057BF02E1C17> (Webshots Multiple Media Uploader - Container) - http://community.webshots.com/html/atx/wsaxcontrol.cab O16 - DPF: "37DF41B2-61DB-4CAC-A755-CFB3C7EE7F40> (AOL Content Update) - http://esupport.aol.com/help/acp2/engine/aolcoach_core_1.cab O16 - DPF: "406B5949-7190-4245-91A9-30A17DE16AD0> (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab O16 - DPF: "4871A87A-BFDD-4106-8153-FFDE2BAC2967> (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.3.7.cab O16 - DPF: "4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B> - http://aolcc.aol.com/computercheckup/qdiagcc.cab O16 - DPF: "4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21> - O16 - DPF: "6E32070A-766D-4EE6-879C-DC1FA91D2FC3> (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1196340022703 O16 - DPF: "8100D56A-5661-482C-BEE8-AFECE305D968> (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab O16 - DPF: "9522B3FB-7A2B-4646-8AF6-36E7F593073C> (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4056/ftp.coupons.com/r3302/Coupons.cab O16 - DPF: "9600F64D-755F-11D4-A47F-0001023E6D5A> (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab O16 - DPF: "9F6D8A59-DD92-499D-944A-38FDB2CE46FF> (Napster download control v2.0) - http://sms.napster.com/client/plugin/npdownload.cab O16 - DPF: "9FC5238F-12C4-454F-B1B5-74599A21DE47> (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB O16 - DPF: "B49C4597-8721-4789-9250-315DFBD9F525> (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab O16 - DPF: "BCC0FF27-31D9-4614-A68E-C18E1ADA4389> - https://objects.aol.com/mcafee/molbin/shared/mcgdmgr/en-us/1,0,0,20/McGDMgr.cab O16 - DPF: "D27CDB6E-AE6D-11CF-96B8-444553540000> (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab O16 - DPF: "E06E2E99-0AA1-11D4-ABA6-0060082AA75C> (GpcContainer Class) - https://kupainc.webex.com/client/v_mywebex-t20/webex/ieatgpc.cab O18 - Protocol: intu-help-qb1 - "9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3> - C:\Program Files\Intuit\QuickBooks 2005\HelpAsyncPluggableProtocol.dll O18 - Protocol: qbwc - "FC598A64-626C-4447-85B8-53150405FD57> - mscoree.dll (file missing) O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: Kodak Camera Connection Software (KodakCCS) - Unknown owner - C:\WINNT\system32\drivers\KodakCCS.exe (file missing) O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINNT\system32\LEXBCES.EXE O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe -- End of file - 10257 bytes

It's hard to say. It depends a lot on what amount of pixels it was filmed in, such as 800 X 600, or 1024 X 768, etc. I would guess a median of about 2 minutes? Kt