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Building a Home

I totally lost my temper with Homeclick

16 years ago

I am (only slightly) ashamed to say I totally lost my temper with Homeclick customer service. I am attempting to return an item that arrived damaged. The rep was so sassy and rude and I was so darn angry and frustrated that I blew up and called her a few choice names and told her to go you-know-what herself. I have NEVER lost it like that before.

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Comments (3)

kats
16 years ago
Really sorry to hear that. I've dealt with them twice and had no problem either time but, I didn't have to deal with their CS.
Isn't there some kind of Cyber-Space police that you can turn to? All I know is don't bother taking your complaint to the BBB. IMHO they're just a referral cash cow like that TV commercial.........
"1-800-we'll find you the best dentist in your town- that's paid us to refer him" service.
poigirl
Original Author
16 years ago
This was my third transaction with them. My first two were flawless--which makes this so upsetting. Actually, I.m more upset with myself. I don't like losing my cool. I thank you for listening to my vent.
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brutuses
16 years ago
I never curse people or personally insult them. I ask for their supervisor. People can make you lose it, I know!! Sometimes I don't want to leave my house because I dread going out into the world and having to run into or do business with one more ignoramous!!

The last bad episode I had over the phone was when I was calling a lady at a church who was suppose to come to my home to pick up some donations. I rearranged my schedule for her and she didn't show or call. The girl answering the phone was very rude so I ended our conversation by saying, thanks for being so helpful and hung up on her. She had caller ID on her phone and she called back and said "you hung up and I was going to ask for your number." I said yea, right. So I cancelled the entire donation and donated the things to another needy group.

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