a. punch "resize" on this forum search - you will find oodles of options. b. punch 'resize photo' on google. You will find tins of free resizing sites. I just tried www.photosize.com It gives you an option - size in pixels - try something like 800 - see what size it will be - but I tried - got something like 80 kb do not overwrite your old pic. Irina

DA, watch that thinking while eating lunch...it's bad for the digestion! However it is much appreciated. Below are the answers to your questions. 1. Have you tried FF bare boned with not add-ons to see if this occurs? Ans. Yes 2. Have you tried a prior version of FF? Ans, Yes, just a few minutes ago. I un-installed ver 11.0 and installed the older 10.0.2 in it's place. I also un-installed Flash Player and re-installed that again. ...still the same results after shutting down and re-starting! 3. Do you have FF set to delete history when closing? Ans, No. Thanks, Horton.

bg - I followed your instructions, but ran into a problem at: "On the tools tab, select Check Now" I don't see that option anywhere. Should I have been in safe mode? Nevertheless - I think I may have figured something out. Let's see if I can explain this. I only have one floppy with Word documents on it. Luckily I have copies on my C drive. I went back to the beginning and started over. First I went into Word, inserted that floppy and tried to access the documents I know I have saved there. Got the Access Denied message as stated in my original post. Next I went into My Computer with that disk still in the drive, clicked on A: and got a message that the disk was not formatted. What? It was at one point since I have lots of documents saved on it. I also label my floppies, so I know I didn't have the wrong one. Went back into Word, inserted a different floppy, opened a document on my C drive and tried saving it to the new floppy. IT WORKED!! I could save it and then I could open it. Didn't get the Access Denied message at all. So I guess it was a floppy disk problem. I still don't know why I got that: You do not have access to the folder 'A:\'. See you system administrator for access to this folder. message if the disk was bad.

Just curious, I apparently do not have shockwave on my computer. I wonder if this is why I cannot get Quicken 2011 installed, but I am going to probably update to Windows 7 and thanks everyone for the tips and help. I printed out the stuff to show hubby. What other reason should I have shockwave? thanks Marie