An internal error occurred in the Microsoft Internet extensions

Chemocurl zn5b/6a Indiana

18 years ago

That is the message I get when I try to check for new emails via Incredimail.

I have cleaned things up using ccleaner, but still get that message. I have XP.

What might I try next? Please remember I am 'challenged'.

Any help is appreciated.

Sue

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Comments (3)

cboy
18 years ago
Something to do until someone can give you a better answer.

1. Start - my computer - Right click Local Disks C - Properties - Tools Tab - Error Checking Section -
Check Now - Check mark both boxes - Click Start.
This will start when you Restart your computer. It take about 35 minute on mine. 5 parts and the last 2 takes
the longest.

2.The second thing to try is -
Start - Run - type - sfc /scannow - OK
Don't forget the space between c and /
You need the Recovery CD that came with your Computer if it finds anything wrong.
Don't insert unless asked for.
If it doesn't find anything it will just close.
Takes about 35 minutes.

Then use the Defragmenter.

Start - All Programs - Accessories - System Tools - Defragmenter - Analyze and Defragment.
Chemocurl zn5b/6a Indiana
Original Author
18 years ago
Thanks cboy...you sure know the right way to post instructions for 'the challenged'.
Even I was able to do that with no problems.

It did not correct my problem, but I had never done that b4, so I guess it is a good thing that I did, and now know how.

Here is something else I did not mention earlier.

Last Sat I got hooked up the Wild Blue Satellite ISP service. My Incredimail has worked all week until just yesterday.

Below is what Mikie told me...
I dont find that particular error for incredamail(which I'm unfamiliar with) but.. that error for the most part tends to mostly mean you have some configuration(s) wrong for your networked internet connection,,, or a dial up modem connectoid needs removed or disabled because its still active.

Well I had 2 dial up providers b4 I got Wild Blue, and I still have them...in time I will cancel one or both of them.
Yesterday there was a storm, and WB went out. While it was out, I used my dial-up connection. Then the storm passed and the skies cleared, and I got back on WB. I 'think' it was after that that I started having the problem.

Hmmmmm. I think I will
turn off computer
unplug WB
reboot comp
connect to dial-up
log off dial-up
turn off comp
plug in WB modem and wait for it to cycle (lights to stabilize)
and turn computer back on.

I'll be back after that is done.

I'm really just shooting in the dark here.

Sue
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Chemocurl zn5b/6a Indiana
Original Author
18 years ago
but not without any hitches.

I had thought that maybe yesterday my WB had locked on while I was on dial-up, and 'think' that may have been the case.

Just now when I connected to dial up, I tried the check for email on Incredimail, and it started to download (via dial-up now) 238 messages that I had just not deleted out of my Hotmail Inbox. I exited Incredimail, and proceeded to log off/turn off/recycle modem/turn on computer.

I then went and cleaned up my Hotmail inbox (except for the few new ones that had not gone into Incredimail yet, and then "Checked for new Mail (with Incrediamil) and they loaded just fine.

Woohoo...maybe I'm getting a bit less challenged...think?

Thanks again cboy! I can use all the help I can get.

Sue

An internal error occurred in the Microsoft Internet extensions

Comments (3)

cboy

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