New hard Drive

19 years ago

Dell is sending a rep out to my house to replace the old drive with a new one because I am unable to burn cds. How can I save all my information that I have on my computer? Please provide simple instructions since I am just learning about computers.

Thank you in advance for your expert help.

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Comments (3)

owbist
19 years ago
Something does not seem right with your assessment. If you cannot burn CD's or DVDs then perhaps the Dell tech is coming to replace the DVD drive and not the hard drive? If so you will lose no data as that is stored on the hard drive and he has no need to touch that. Replacing the DVD player is a simple 15 minute job.
randy_ca
19 years ago
I think owbist is exactly right on this, they would be replacing the DVD drive, not the hard drive where all your information is stored.
2 different things.
I'm wondering why you're not able to burn cds and what happens when you try to.
Of course you never know, replacing the hard drive may be a cure all for those guys who don't want to spend time fixing a problem.

You could go out and buy a 1GB USB Flash Drive and start putting your information on it.
It would be nice to find out exactly what they are replacing before they come out.
Replacing the hard drive would be overkill.
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rabbit8
Original Author
19 years ago
owbist & randy,

You'll are super people with good information and advice. A Dell rep just called and said they are not replacing the hard drive. they are replacing the dvd drive.

Thanks so much for your help.

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New hard Drive

Comments (3)

owbist

randy_ca

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rabbit8
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New hard Drive

Comments (3)

owbist

randy_ca

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rabbit8Original Author

COMPANY

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rabbit8
Original Author