I am hoping someone here can help me with this. My AOL went bad a while ago, and after much trying to fix it without success, I called their helpline. The tech had me try different things, but nothing worked. I finally ended up un-installing and then re-installing the program under their direction, and that took care of things, EXCEPT all my saved e-mails were gone! Everything! I called them back, and the tech had me doing some time consuming and rater complicated (and confusing) things that did bring it back, but when I signed on the next morning it was gone again. Everything I have saved since then is OK, but the older stuff is gone! I suppose I could try calling them again, but often they seem as clueless as I am....

Any ideas what the problem might be? I know I should be better about backing stuff up.

Elisabeth.