O.K. Confession time for me. Keep in mind I only own three pairs of shoes and one purse....I own over 2,000 CDs. Last year for Christmas I bought my sister an Ipod Classic 160 GB and planned to put my entire CD collection on it. But on I-tunes, I only had enough room to put 1,200 CDs. So now I have to get either a larger hard drive, or an external hard drive. I'm a moron when it comes to computers, so have to depend on the Best Buy computer geeks, who seem to have little patience with someone like me. Any suggestions? If I put all the music on the external drive, would it be protected if something should happen to the computer? If I had enough room, my sister could also add her CD collection to my computer and then I can re-load her Ipod. Win/win for both of us. Eventually, I'd like an Ipod for myself, but what kind? Is the Touch a better product than the Classic?

Awesome! That will look great in my bog!

I found this, if none of this worked either then I don't know as I don't own anything apple but the support forums on apple seem to be very helpful with this so keep plugging away there and asking. Mary Here is a link that might be useful: forgotten password 4th generation ipod

Thanks, Zep516! I'm stretching my old grey cells around the wonderful info on your site. If (When) I have more questions/issues, should I ask the question here...on one that site? Again, Thanks. I know I'll manage this, it's just slow going for my analog mind.