Urlee...I do all that sort of stuff with my Outlook Express also....I have Outlook Express on one computer (and love it) and have Windows Live on the other and it's no fun at all... maybee, I am so sorry and sympathize with you as I felt horrible about WLM as you could tell at the start of this thread. Now I have to confess I like it as well (almost) as I do Outlook Express as I am finding (after learning) I can do the same as I do in OE. There are a few differences just done in a different way.

mikey why cn't you copy and pte into an email? these are not original with me. I think I hve one more in the file

Hello Carol, if you have only used the programme twice, and produced such beautiful results, you have done really well. I think this programme is easier to use and produces better results. I have spoken to the company re: not being able to use the objects and music in Gif files, they inform me they are working on it. For the sound effects you need to use PCM format, they say you can use sound recorder to convert (whatever that is). I downloaded a free trial of the Switch converter programme, used it and it worked. Hazel

Well I just called my local PO and they gave me a number for Consumer Affairs for this region. They said I'd have to leave a message, but that 'someone' would call me back. On a hunch I just tried calling the 1-800-ASK-USPS number and after answering 7 questions with the voice response recorder, (what a waste of time) was told that I needed to speak to an agent and that the office was closed. They then gave me the hours that agents are available. Ok, so I just call called the # I was given for the Regional Consumer Affairs office and got a fast busy signal on it. I called my local PO back, and this time they looked the number up and found that the number they gave me was wrong, and now they no longer have a toll free number...sigh. I just called and left a message with Consumer Affairs asking that someone call me back. And so the saga continues. Nothing should be this frustrating. After 5 phone calls I am now waiting for someone to return my call. Anyone want to place bets on whether or not they call me? Any bets on how long it will be before someone calls? I'm betting it will be tomorrow or Friday. Any bets on whether or not they can actually walk me through the pick-up scheduling process and see just why their system won't let me 'zero out' the quantity box for the number of boxes to be picked up? ie why I can't schedule it for 1 box as opposed to 10 boxes, or for 4 boxes as opposed to 40 boxes. grrrr.......