albert- If your wife used Add/Remove Programs in the Control Panel, it has removed most, but not all, of McAfee. (If she did something else, like only deleted the shortcut for McAfee, it's still there). You can go to the link posted above for the McAfee Uninstaller, download it, and run it to remove everything. I believe it works even if you have already done a partial removal, but not sure. At any rate it won't screw anything up to try it. Also, I've never seen McAfee automatically bill for a subsciption renewal without your consent. I suspect one of you clicked on a button somewhere - like in an email to you from McAfee, or in an update notice as the program approached the anniversary date - and that you agreed to renew your subscription, and probably had to enter your credit card info for the subscription. Lastly, reassure me that you are running some other kind of antivirus software on your computer.

I am still using 4.8 there is no big rush to go to 5 since 4.8 will be supported for quite some time, I personally like to wait a while and let them iron out all the bugs, let the ones that rush in find out all the problems, before I update. There have been several significant bugs popping up that they are working on and fixing. Some may have no problem at all where as some might never know since every system is different. I posted about some of them on the AVAST5 thread here. So that decision is totally up to you. You can put 5 over 4.8 as part of it's install process it will remove the old version however many people prefer doing a removal first, you will get both answers on this one.

Thanks Zep, I re-booted my computer like you said and the ball is back. I am in awe of you again. Thanks

tumbleweed, According to the webpage at the link below you can use the same key on more than one computer providing they all are home computers. HTH. Terry Here is a link that might be useful: Avast Knowledge Base